Bob; I have to confess, I wrote the original message while at work and didn't get all the details. More precisely, the handle was loose. I went to tighten the 2 screws and they didn't tighten. So, I then removed them and to my surprise the screws came out but the nuts, which weren't welded to the inside fell off and are now inside the "case" of the latch mechanism. What holds the case to the door?? This is what I don't understand. There are about 6 of these silver stud-like fasteners. They have smooth round heads, with no groove for a screwdriver nor any edges to attach a socket. I know how difficult this is because I wish I knew the technical terms for these fasteners and I wish I could send picture but no such luck. I'm sure if you saw them you would recognize them. It's raining now, so I'll take another look tomorrow and see if I can get a better description. Anyway, THANKS as always! Tom
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