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Farmall & IHC Tractors Discussion Forum
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Dealers?

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PAULIH300

05-01-2005 09:34:06




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Here's a good question...is anyone here an actual CASE/IH dealer? That would be nice if there was at least one.Why dealers wouldnt want to be a part of this board,and see whats going on in the world of vintage IH machinery is beyond me.Maybe they just dont care? Heck,they could make an extra buck or 2 by offering board posters a discount on parts.C'mon guys,where are you?
I know we have at least 1 aftermarket A&I dealer here,but I'm talking genuine CASE/IH/CNH.

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jackds

05-03-2005 04:33:56




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 Re: Dealers? in reply to PAULIH300, 05-01-2005 09:34:06  
it would be nice if cih had a web site like jd. with prices on new equipment and parts book and prices.



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bermuda ken

05-02-2005 05:59:52




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 Re: Dealers?- - - - -Me! and I'm Watching!!! in reply to PAULIH300, 05-01-2005 09:34:06  
I am a ca-IH dealer and watch this board daily. Even the folks at CASE-IH monitor this board.

I'm, not going to answer every question posted here as the IH "experts" take care of that. I only post to correct thier mistakes.

As for the comment on parts discount issue, I give them on an as needed basis. We dealers do not set the prices, we are TOLD by the OEMS what to sell parts for.

As for the comment about HUGE PROFITS that people think dealers make, buy a dealership and see for yourself.

I sell A&I ,Hy-Capacity, Ag-Parts, TISCO, Herschel and a few other "aftermarket" brands too.

Our website (www.cngco.com) is used by many for reference of part numbers and prices.(and parts purchases) There are a number of ca-IH dealers on the net too.

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RickB

05-02-2005 14:39:43




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 Dealers do not set prices. in reply to bermuda ken, 05-02-2005 05:59:52  
Do you think we are really that stupid? I have a lot of respect for you, Ken, but that claim erodes some of it. I have worked at a CaseIH dealership and currently work at a NH store. I can tell you and anyone else that will listen that parts prices are set at the DEALER level. Sometimes following MSRP, more often not. Just a plain fact. Many, many dealers of all colors sell parts regularly above suggested list; some don't.

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sammy the RED

05-02-2005 07:57:05




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 bermuda ken never made a mistake ? in reply to bermuda ken, 05-02-2005 05:59:52  
bermuda ken said: " I only post to correct their mistakes."

LMAO ;o]



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bermuda ken

05-02-2005 09:10:30




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 Re: who me ? in reply to sammy the RED, 05-02-2005 07:57:05  
LOL.....I do it every day.....



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Hugh MacKay

05-01-2005 16:23:56




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 Re: Dealers? in reply to PAULIH300, 05-01-2005 09:34:06  
Paul: There are numerous employees of CaseIH dealers on here everyday. They don't for the most part identify themselves as such. Can't say as I blame them. Many of their employers frown on their employees identifing themselves as such. I can see good reasons for that as well. I know of one technician who was told never to post anything on YT.

I'll be willing to bet, every CaseIH dealership monitor what is being said here at YT. Primarily parts men I would think.

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John in WV

05-01-2005 15:04:28




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 Re: Dealers? in reply to PAULIH300, 05-01-2005 09:34:06  
Dealers are reading!! They cannot lower their prices on parts because of their prices.
Dealers cannot discount their CASE/IH parts to aftermarket prices simply because in order to get quality you cannot have it, and have aftermarket prices.
John Deere bought into A&I, so they have the best of both markets
Sometimes you can use aftermarket parts instead of name brands and it doesn't make a difference, but then again sometimes the brand name is the best. It just depends on the circumstances.
Any dealership is getting tired of giving information and then the customer going somewhere else to buy parts or do business.

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PAULIH300

05-01-2005 15:13:30




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 Re: Dealers? in reply to John in WV, 05-01-2005 15:04:28  
The way this country is based,is on free market.Retailers can basically charge whatever they want (make $1.00 or make $100),however you get into "Dumping" charges when you sell at/below cost in order to harm other retailers.Wal Mart has thousands of stores,yet they charge different prices in different areas.Its the regional market conditions and what the "market will bear".Dealers can discount,if they feel like it.What happens when a tractor repair shop buys genuine CASE/IH parts from a genuine dealer? They get a discount.They dont pay list price.YOU pay list price when you get the bill from that repair shop(or whatever they decide to charge...remember,its a free market society),and the difference between the two prices is their profit above and beyond the labor they charge.
Isnt free market a wonderful system?

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caseman-d

05-01-2005 21:18:38




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 Re: Dealers? in reply to PAULIH300, 05-01-2005 15:13:30  
No Comment!, heck with it. Maybe Walmart can start selling farm parts. All us parts guys do is gouge you when you come in for parts. Why should we discount our parts, we aren't the ones setting the profit margin. When a custmer comes in on a regular basis and buys alot I don't mind giving him a break. Then you have the guy that special orders everthing, waits 3 weeks to pick it up, then brings it back 30 days later opened and wants a refund. There are lots of good custmers out there but you will always have the few that make it hard for the others. I don't think a day goes by that someone asks "if I dont need it can I return it".

I enjoy it when I get calls for the old stuff. It's nice to know whats out there for old iron. Most are glad when we can find that old part for his 1940 M or H. Sometimes we find them parts on the locator, or other places.

I can't speak for all parts people but if you come in and treat us like a friend I asure you will get treated like a friend to. When I'm having a rough day and someone gets nasty with me I will just smile and say yes sir, no sir and I just have no idea how the price of that part went up. That my friends is what is known as lip tax. caseman-d

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Jay (ND)

05-02-2005 05:33:38




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 Re: Dealers? in reply to caseman-d, 05-01-2005 21:18:38  
Well put. I've been in your shoes, the customer is always right, even when he's not. The parts man always gets the blame for any price, flaw, and unavailability.

Friday night I rode with a friend to run and pick up parts after hours. He had called ahead and they left them out. My friend wasn't specific enough, and they left out the wrong bushings. We tried calling both the parts men at home, no answer. Found one at the local pub, and he was more than happy to run down and get the right part so my friend could resume seeding in the morning. We bought him a couple of beers, although we didn't have to. He didn't get paid for running down and getting those parts.

Yea, all these parts men are jerks - right..... ...

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Paul in Mich

05-01-2005 17:32:17




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 Re: Dealers? in reply to PAULIH300, 05-01-2005 15:13:30  
Free market is indeed a wonderful system. I can think of no better, can you?



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John in WV

05-01-2005 15:50:15




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 Re: Dealers? in reply to PAULIH300, 05-01-2005 15:13:30  
When CASE/IH sells to a repair shop, most of the time they are loyal customers and buy in volume, and in doing this they are promoting the name of CASE/IH even though they are an independent repair shop. So thats not like just selling to a one time customer who may never buy again.
Everybody can use a Walmart, but not everybody can use a farm dealership!!



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Hugh MacKay

05-01-2005 16:12:06




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 Re: Dealers? in reply to John in WV, 05-01-2005 15:50:15  
John: I do know of two CaseIH dealers less than 100 miles apart, and one guy is always 25% less than the other on genuine CaseIH parts. Interesting part is it's the small volume guy who sells for less.



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John in WV

05-01-2005 17:12:51




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 Re: Dealers? in reply to PAULIH300, 05-01-2005 16:31:19  
Most dealers give discounts on "Open House Week",
and sometimes when business is slow, but just to give a straight discount every time you order is impossible because of overhead.
Farming is no longer the lucritive business it was in the past. Nowadays, as stated, people are calling in a 100 miles radius to find out the price of parts, the days of being loyal to your hometime merchants are over.
Go to your local CASE/IH dealer and ask for a discount on PARTS OR SERVICE.
Freight charges, steel prices and fuel prices are skyrocketing, someone has to pay for it.

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FM

05-01-2005 15:43:37




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 Re: Dealers? in reply to PAULIH300, 05-01-2005 15:13:30  
Let me see if I understand correctly. You think that dealers are evil for making a profit on a part that they keep in inventory, and repair shops are evil also for charging more than they pay for a part. What about the phone calls, fuel spent, and time spent to track down that part? Sometimes it is too much, yes....but if you don't like them doing that you could always open your own shop and/or do your own mechanical work. Maybe my dealer is different, but they are pretty loose on who they give a discount to if you ask nicely and aren't asking for a 25% discount on a small item.

My $.02 on the subject...


Mike

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sammy the RED

05-01-2005 13:12:51




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 Re: Dealers? in reply to PAULIH300, 05-01-2005 09:34:06  
Ken Updike works for a dealer. He posts from time to time.



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JJK

05-01-2005 12:55:40




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 Re: Dealers? in reply to PAULIH300, 05-01-2005 09:34:06  
I was talking to our parts manager one day about how their board meeting went(parts managers from many other Case IH dealers). He said that there seems to be progress in getting a lot of parts related issues straightened out. The interesting thing was that they talked about was Case IH having its own parts web site were anybody can look up there own part, get the part #, and it would have a dealer locator find you the the closest dealer and check on the part. There's a lot of work that would have to go into this set up but it sure would work good for the guy thats 50,100, or more miles away to check on availabilty and price so they don't waste a trip. I hope that this does go into effect but they have to get the bugs worked out of Support Pro II so its more user friendly to find stuff before they would turn it loose on the public.

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PAULIH300

05-01-2005 13:26:58




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 Re: Dealers? in reply to JJK, 05-01-2005 12:55:40  
They probably just saw the success of JDs website,and decided it was time to follow them.Its long overdue...but I wouldnt hold my breath.



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caseyc

05-01-2005 10:00:10




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 Re: Dealers? in reply to PAULIH300, 05-01-2005 09:34:06  
ken updike(sp) aka bermuda ken is a dealer in wisconsin. he pops in here from time to time and i know he is over at the red power board daily. he may not be posting here alot but trust me, he's reading.

casey in SD



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kjm

05-01-2005 19:57:53




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 Re: Dealers? in reply to caseyc, 05-01-2005 10:00:10  
I do not work for an implment dealer.(I did in 1976)I did work as a service manger and mechanic for 13 of the last 15 years in a tire and service shop 50% markup on parts realy is not too bad, all of the people in that dealership like to be payed on Friday, they like to have a payed holiday two or three times a year,health insurance costs sombody about $1100.00 a month, two weeks vacation after 3years of service. Yes parts and service cost to much but have you filled your gas tank lately? That is my rant for the day,everybody have a great week.(You can bet somewhere sombody thinks you charge too much and are payed to much for what you do too)

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