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Buyer and Seller Feedback - HARLAN KRUGER

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JD GUY

04-24-2005 16:11:28

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ANYBODY KNOW ABOUT THIS GUY.

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bent

05-17-2005 13:08:30

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Re: HARLAN KRUGER in reply to JD GUY, 04-24-2005 16:11:28

I bought a seat frame for a 60 from Harlan, great transaction, even threw in the light. Would buy again.
bent
Brent Spademan
Prince Albert, SK
CANADA
{:-)

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jason randleman

05-05-2005 07:26:51

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Re: HARLAN KRUGER in reply to JD GUY, 04-24-2005 16:11:28

i bought a 49 b and a 53 50 from him. decent tractors on the outside. the b had a bad clutch disk and crank, the 50 had a bad set of transmission bearings and a broken manifold that was not disclosed after asking about cracks breaks and welds. told about the problems but nothing was done. now i'm much better off working on the red machines. an ok deal but not great just be careful.

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horseman69

04-29-2005 05:51:06

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Re: HARLAN KRUGER in reply to JD GUY, 04-24-2005 16:11:28

i buy and sell a lot of tractors and parts and TRACTORMAN1 is the type of person we try to avoid. NO matter what you do for him, he will never be happy.

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Jason Fabian

04-26-2005 06:04:00

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Re: HARLAN KRUGER in reply to JD GUY, 04-24-2005 16:11:28

Harlan is a good guy to deal with. I have bought some good parts from him. UPS did lose one of the boxes, so Harlan said he would just replace the parts that were lost. We are still working through that some but I'm confident.
I did enjoy just talking tractors with him for an hour or so too!!!!

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Blksmok

04-25-2005 12:11:18

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Re: HARLAN KRUGER in reply to JD GUY, 04-24-2005 16:11:28

I have bought several items from Harlan and have not had a problem. Items were fairly priced based on their condition and matched his verbal description and e-mail pics.

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Scotmac

04-25-2005 11:28:59

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Re: HARLAN KRUGER in reply to JD GUY, 04-24-2005 16:11:28

I've got a couple tractors from Harlan...got along good. He represented them exactly as they were. Check his feedback on Ebay. I'll think you'll find he has an excellent score. AAA++++ with me!

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Buckeye

04-25-2005 09:52:25

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Re: HARLAN KRUGER in reply to JD GUY, 04-24-2005 16:11:28

I have not had very good luck buying from him. Part was broke(had been for a long time). He refunded part of my money finally, but I still had a part I couldn't use. Be careful!

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Harlan Kruger

04-25-2005 12:02:58

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Re: HARLAN KRUGER in reply to Buckeye, 04-25-2005 09:52:25

I refunded the amount requested for the damaged part, he wanted a $50 refund, so I sent him $50 through paypal and he got like $48 after paypal took their fees, what more could I have done?

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caseman-d

04-26-2005 17:20:52

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Re: HARLAN KRUGER in reply to Harlan Kruger, 04-25-2005 12:02:58

I haven't boughten any parts from Harlan but have bought plenty off ebay. Anytime the seller is willing to refund money or try to make it right he has my vote for an honest person. Sounds like the above part was not returned so the seller is out the part also. No matter how hard one tries to describe something it doesn't always meet the other persons interpitation. Whats maybe considered good to me may not be to the next person, I always seem to push more the bad things than the good. Hmmmm maybe thats why I don't sell much. Anyways my money goes to Harlan as one of the good guys.
caseman-d

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Tractorman1

04-26-2005 14:46:22

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Re: HARLAN KRUGER in reply to Harlan Kruger, 04-25-2005 12:02:58

"what more could I have done?"
Well, for starters, if you are selling so many parts so quickly that you do not have time to make sure your description matches the part condition, you need to get more help. It is amazing what just a quick look at a part can reveal. I realize that sometimes there is hidden damage, but was this the case?
Being honest is harder and you make a little less money than hiding stuff, but think about what is really important.

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Harlan Kruger

04-26-2005 18:18:19

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Re: HARLAN KRUGER in reply to Tractorman1, 04-26-2005 14:46:22

He wanted a carb that could be repaired, the one that I sold him could be repaired, I know my parts, and i know their condition. If something is junk, I sell it as junk, if it is expo quality I sell it as expo quality. My buyer requested $50 for a partial refund so I gave it to him, Not sure what I did wrong. If you doubt my reputation, check my 100% buyer feedback on eBay under my username kruggiemonster. Going on close to 1,000 transactions, I know how to sell. Thanks

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Tractorman1

04-27-2005 07:06:16

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Re: HARLAN KRUGER in reply to Harlan Kruger, 04-26-2005 18:18:19

It is fine to rear back on ebay or other sites to try to reinforce your credibilty. BUT, the problem that you described and what the buyer decribed has nothing to do with how many parts you have sold or how many good ratings you have. Like an old airline used to say, "We earn our wings everyday."
Too many people try to use past credibilty as a way to cover a currect issue. If you are real good and know your parts as you claim, you know that you could have given the man his money back (still can), and you also know you could sell that carb to someone else so you are not out of much money. If keeping the money is more important to you than making things right with this guy, that is all we need to know, it matters not if you have a million positive ratings.

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tommy B

11-06-2005 09:13:38

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Re: HARLAN KRUGER in reply to Tractorman1, 04-27-2005 07:06:16

I bought a John Deere 630 from Harlan Kruger. He said everything works. None of the lights worked, Only one of the gauges worked.
I also bought two rock shaft arms. They were both for the left side. Took me 3 months to get him to send me the proper rock shaft arm.

Quote below from Harlan. He says " I know my parts" Baloney he's not truthful and doesn't know diddly about parts.

If you want to get screwed, do business with Harlan Kruger.

Tractorman1: I am in the business of buying, selling, and trading John Deere Parts, Tractors, Toys, Etc. I know my parts, I know my tractors, and I know my toys. I am not reflecting back to the "past" in referance to my eBay feedback. And even if I did have a million feedback

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Harlan Kruger

04-27-2005 09:36:45

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Re: HARLAN KRUGER Reply to Tractorman1 in reply to Tractorman1, 04-27-2005 07:06:16

Tractorman1: I am in the business of buying, selling, and trading John Deere Parts, Tractors, Toys, Etc. I know my parts, I know my tractors, and I know my toys. I am not reflecting back to the "past" in referance to my eBay feedback. And even if I did have a million feedback, Yes it would matter and show my reputation. Once in awhile something will occur where either the buyer or seller isnt happy with the transaction, in that case I do my best to make it right. I sold the carb for $100 and refunded 1/2 of it. I would refund the other $50 if I had gotten the carb back, but I didnt get the carb back, so Im not going to pay someone to take my parts. Id give $50 if I got the carb back, because I can get that or more for it off of eBay. Keeping the money is not more important, $50 is not going to make or break me. Im very proud of my reputation and do whatever I can to keep it the way it is. I have no problem posting my name to my replies either. Perhaps you would like to share your name with the rest of us, so we can all know who you are are and associate you with your opinions. Please feel free to call me if you would like to talk to me in person 507-437-6588 id be very interested in hearing from you.

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Chad Partin

04-27-2005 16:47:42

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Re: HARLAN KRUGER Reply to Tractorman1 in reply to Harlan Kruger, 04-27-2005 09:36:45

I have one other thing to say to all of you who take the time to read these feedbacks about people. I think that this is a good thing when it is used right but I have also seen some get dogged on here for no reason just to hurt them from buying or selling a item. I have had it put to me before on items that I bought site unseen and I have bought items before that were better than I thought when I got them so with that being said. Don't buy it off the computer if you are not 100% sure. Go look at it, touch it, here it, smell it, and even taste it (for some). God gave most of us those 5 to use and for some of us the 6th so use them. Please! It will make things so much better.

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Harlan Kruger

04-27-2005 17:50:54

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Re: HARLAN KRUGER Reply to Tractorman1 in reply to Chad Partin, 04-27-2005 16:47:42

I agree with Chad, I find that most people are very trust worthy, I have bought many many tractors from other states by only seeing photos and going by the sellers description and word. If there is something that I have found that I wasnt happy with about an item (and it never amounted to anything signifigant) I realize these tractors are average 50 years old, not everything is going to work, look, and be as it was new. If we all look and work as good as these two-cylidners when we are 50 (im a long ways from 50) but when I do get there. I hope im in as good of shape as these tractors for the most part. I hope im not stuck and missing any parts, but you get my drift.

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Chad Partin

04-27-2005 12:55:07

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Re: HARLAN KRUGER Reply to Tractorman1 in reply to Harlan Kruger, 04-27-2005 09:36:45

I have been to Harlan's place and he and his father were very nice to me and my friends that were with me. I would have liked to stayed longer but it was cold and raining that day. I did buy some parts when I was there and bought from him over the computer since that time. I have not had any problems at all and I will trade with him again.
Harlan, don't let these guys get you upset. Some of them just like to hark on people and see themselfs type. You should see some of the emails I have got in the past about tractors I have had for sale. I think they just like hiding behind that keyboard! I will back you up any day!

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Tractorman1

04-28-2005 14:15:08

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Re: HARLAN KRUGER Reply to Tractorman1 in reply to Chad Partin, 04-27-2005 12:55:07

If you go back and read the buyer's outline of what happened, and then see the seller's multiple answers to what he thought happened, there is a wide gap. We were not there, so we cannot say who has the facts right. However, the seller has not actully challenged any of the main points, he is just looking for back up and telling how many other deals went right.
Your comparison to your dealings have nothing to do with what happened to this guy. If the buyer is accurate, would you be so happy to ask for a good carb but get one with a broken stem, be told it shipped, find later that it had sat for 2 months? If so, I can go get a lot of stuff that will make you happy. Just go ahead and send me the money and I will ship what I want when I want.

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Chad Partin

04-28-2005 14:44:41

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Re: HARLAN KRUGER Reply to Tractorman1 in reply to Tractorman1, 04-28-2005 14:15:08

Are you a defense attorney? I have seen alot of post on here where you always have something to say. If you are not a attorney you need to be, because nobody is going to get the last word with you. Reminds me of those ambulance chasers looking to sue somebody all the time. I will say again if you are not 100% sure don't buy it until you have seen it. Don't buy it from me or the Pope. Something tells me that if it was new in the box with a million in cash you would not be happy. Most of the posts on here are replies from poeple who had nothing to do with any of the transactions. Now why is that?

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Todd in TN

04-28-2005 23:16:29

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Re: HARLAN KRUGER Reply to Tractorman1 in reply to Chad Partin, 04-28-2005 14:44:41

I usually stay out of this type of discussion because I like to avoid conflicting discussions. But...
I was just asking myself the exact same thing about Tractorman1. Is he an attorney? Anybody who reads this forum knows that he shows up in most all of the longer threads, especially the ones that show conflict. Has he ever posted anything nice? I wonder if he has ever even dealt with any of these buyers/sellers? I wonder if he has ever bought from me? It would be nice if he would post his name like the rest of us.

I agree... Anyone who has that unrealistic "high expectation" for tractors/parts that have been used/abused for at least 50 years needs to only buy things that they can inspect in person. If I choose to buy something over the phone/email and it isn't quite as good as I expected, it is MY FAULT because I chose to take the risk that the sellers opinion of something is like mine.

We (as buyers) choose to take this risk for a number of reasons that are BENEFICIAL to ourselves, 1.We don't want to spend time/gas driving around looking for items. 2. We would rather have the item shipped inexpensively than to have to drive hours to get it. 3. The item is cheaper than we can buy it locally.

Have you ever noticed how the people who get taken for a ride (not necessarily on here) are always the same people? I know a local man who has been screwed by everyone he bought something from, I dread being around him because all he does is complain about every purchase he's made. This same guy has several really rare tractors that he bought for nearly nothing.

I don't know if this board is really a good thing or not. I'm grateful for the positive feedback I have on here but alot of reputable sellers are being ganged up on. You can compare this to ebay's feedback system but it isn't the same at all. On Ebay, you must make a transaction with the buyer/seller before feedback can be posted. That weeds out all of the stray cats just looking to start an argument. Ok, I've mouthed enough....
Whatever works!
Todd in TN

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Buckeye

04-27-2005 05:13:09

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Re: HARLAN KRUGER in reply to Harlan Kruger, 04-26-2005 18:18:19

I don't want to stir anything up, but would like to let you fellows know what happened to me. I placed an ad in the classified ads here on ytmag. I stated I wanted a DLTX 34 carburetor that was not broke or welded. I could rebuild it myself. Harlan responded that he had just what I wanted. I sent my money and no carburetor! I tried several times to get in touch with Harlan by e-mail. Finally about 2 months later he e-mailed me that the carburetor had been sent out 3-4 weeks before and he would try to get me a tracking number. He never did get that tracking number to me, but the carburetor came in a few days. The stem was broke off(missing) and it was held together with a piece of tape(no stem, no bowl nut). I got online and checked the tracking number on my parcel. It had been shipped 3-4 days earlier! He would not answer my e-mails, so I finally asked about him here on the discussion forums. I checked the earlier posts about him and they were not very good either(wish I had checked them before I sent my money!). After I had posted, he contacted me and said he wouldn't give me a full refund, but would send me $50.00 if I would state on ytmag that he sent a partial refund(which I did). I figured a $100.00 loss would be better than a $150.00 one. He sent the money through Paypal and I had to subscibe to their service just to get the $50.00 back. I hope other people who ask for help here on ytmag have better luck than I did in this case. I could have sent it off and had the stem fixed, but I would have had more in it than it's worth. I'm not trying to bash Harlan, just trying to let other's know to beware. That is the purpose of this discussion forum, isn't it?

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Tractorman1

04-29-2005 07:15:21

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Re: HARLAN KRUGER in reply to Buckeye, 04-27-2005 05:13:09

You guys can have the last word, not important to me, only you.
Go back to what started this string. The buyer never called the seller any names, and he was not taking a cheap shot at him, provided we agree that he told the story as it happened. It is just not about any other transaction. It is only about the several issues that happened to him.
I understand "reputation" and all sellers want to have a good one. But, I contend it must be earned. Just like you get a bad deal every now and then, if you stump your toe, you should never let it feaster like this one did. Go read the buyers outline again. There was plenty of smoke, and there must have been a fire.
I will use your analogy and turn it this way, if you cannot handle the facts when the tables are upside down, go sell brand new stuff that has a lifetime no questions asked warranty so you will never have a situation that went bad.
Add it up, delayed shipping (2 months), asked for a rebuildable (not broken) part. We all know the difference. I do not impy that the seller had intentional mallace, but when you face a negative situation, you go above and beyond, not the minimum. That is how you keep a good reputation.
I have heard of much worse transactions than this, and the seller went above and beyond and made a good customer out of it. Why would someone want to risk their reputation over this small amount of money? Could it be that some of us were accustomed to not having it broadcast prior to this medium?
I will close with this, not knowing any of you, but knowing some folks that buy and sell, if you try to pretend that you have not tried to pass something off on someone and hoped they did not catch it, I don't believe you. Let's all do the best we can, everybody wins a few and loses a few.

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Harlan Kruger

04-29-2005 07:28:28

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Re: HARLAN KRUGER to tractorman1 Who is Tractorman in reply to Tractorman1, 04-29-2005 07:15:21

I see tractorman1 has yet to relate his name to his opinions, Perhaps he is ashamed and doesnt want anyone to know who is he and relate his name to his point of views? I have no problem putting my name with my views, why do you tractorman1?

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Give it a rest !!

04-29-2005 08:31:48

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Re: HARLAN KRUGER to tractorman1 Who is Tractorman in reply to Harlan Kruger, 04-29-2005 07:28:28

Surely it's time to move on!!

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Scotmac

04-29-2005 12:47:42

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Re: HARLAN KRUGER to tractorman1 Who is Tractorman in reply to Give it a rest !!, 04-29-2005 08:31:48

I agree with Give It A Rest. I have seen three guys, that ARE good guys (Harlan, Ted Klee,and Rob Brasham) get ripped for no reason on this forum, each by one different individual who lives in his own little corner of the Universe. Maybe you guys ought to get together at a C.B. Rally and you can tell EVERBODY who will listen, what an unhappy person you are!

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Just the facts

05-04-2005 10:46:16

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Re: HARLAN KRUGER to tractorman1 Who is Tractorman in reply to Scotmac, 04-29-2005 12:47:42

Maybe not everyone had the same luck in their dealings with any one of the three people you mentioned. I for one didn't. I'm not going to drag this out any further, but YOU are way out of line. It isn't YOUR place to decide if someone else is/was cheated in a deal that DID NOT INVOLVE YOU. It is well within reason to state YOUR opinion of YOUR deal, but not at all acceptable to comment on something that doesn't concern you.

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