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John Deere Tractors Discussion Forum
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Parts4Tractors.com--Having Problems with Them!

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Jen Jensen

11-08-2006 04:06:53




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Glenn Edwards now owns the Parts4Tractors.com, which was Charles Lindstrom's business. I placed an order via the internet back on 9/18 for a John Deere H Manifold & Gasket Set. He called me the next day, per my request, and explained that he did not have one in stock, nor would have for quite sometime. I assumed he cancelled my order.
However, when my credit card statement came, I have been charged. I have called several times, left messages, and have e-mailed several times. I have been told the mailbox is full! I have yet to hear from them!

Has anyone else had a problem getting ahold of them??? Is there another phone# rather than the 256-287-9960??

Thoughts?? Is this another company that has changed ownership and not conducting business as they should??

Appreciate input. Thanks-Jennifer

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Mark42B

11-08-2006 08:56:49




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 Re: Parts4Tractors.com--Having Problems with Them! in reply to Jen Jensen, 11-08-2006 04:06:53  
I talked to Charles Lindstrom a few weeks ago and he had heard several stories about the Parts4tractors.com business, none were good. He was not pleased at all with way things were going. Just wanted to let you know it was the new owners and not Charles.



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Jen Jensen

11-09-2006 03:51:26




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 Re: Parts4Tractors.com--Having Problems with Them! in reply to Mark42B, 11-08-2006 08:56:49  
Mark,
Yes, I have spoken with Charles in the past. I know it isn't his fault. It is too bad they keep using his name at all with their business dealings. Thanks-Jennifer



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Billy C.

11-08-2006 05:24:22




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 Re: Parts4Tractors.com--Having Problems with Them! in reply to Jen Jensen, 11-08-2006 04:06:53  
I too have been unable to contact them. Tried calling several times last week to get price quote on 420 manifold and gaskets. Left phone number but they have not returned my call and their web site will not come up on my computer. I have a feeling that they are no longer in business. I think they tried to expand too quickly in a highly competetive business since they were trying to sell parts for a lot of different items.

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Jen Jensen

11-09-2006 03:53:48




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 Re: Parts4Tractors.com--Having Problems with Them! in reply to Billy C., 11-08-2006 05:24:22  
Feel lucky that they didn't call you back or the website will not come up on your computer. I brought the website up yesterday to print to send to the credit card company. I think we all better "beware" at this point. Will see what happens. Thanks-Jennifer



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Marty g.

11-08-2006 04:46:46




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 Re: Parts4Tractors.com--Having Problems with Them! in reply to Jen Jensen, 11-08-2006 04:06:53  
Call your credit card company and tell them to cancel that transaction. Tell them it's an illegetimate transaction.



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Jen Jensen

11-08-2006 06:11:55




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 Re: Parts4Tractors.com--Having Problems with Them! in reply to Marty g., 11-08-2006 04:46:46  
Sent the credit card company via fax everything I had on the transaction--they will pursue it from there. Thanks.



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