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Soundguy, You've hit the problem with dealerships on the head, except this problem isn't limited to GM. You find most dealerships, and I personally know this problem has existed for over 40 years, hire the most inexperienced "techs" they can because they can pay them the least amount. Every bonehead who has changed his own oil thinks he is a mechanic and presents himself as such to the local dealership when he tries to get a job. He, of course knows that he doesn't know a hill of beans about fixing real problems so he is willing to work for next to nothing just to get hired. I know this problem continues as my wife is the sales manager at a Ford dealership, and I get to observe the hiring practices her boss uses when hiring someone "for the back" of the store. I don't think he actually ever considers the skills of the person he's hiring, only how much he has to pay the "techie". And it doesn't matter if you're a first time customer or running the store, incompetence treats all customers the same, the screw things up time after time after time and expect the customer to pay the price. Which of course, if you want to drive, you (and I) are going to have to pay for their incompetence. If you're lucky you find a store with a decent mechanic in the back, and insist he alone works on your vehicle. If you don't get lucky there, you might as well find another store to do business as THEY WON'T CHANGE. Usually it'll be the service manager covering the incompetent's damages. Good luck.(From an old, disgusted mechanic) Mike
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