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jdemaris

01-01-2008 13:46:50




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I just posted this at Tractor Talk - before I realized this forum exisited. Hope I'm not in trouble now. I've had many occasions when I took the time to give detailed responses to questions - only to have them deleted with no warning - all text gone forever. I can't seem to find much rhyme-or-reason to it. I asked several times via email to forum administration, and never got an answer. Anybody know? Is there a list of banned words, technical terms, peoples names, certain website titles, etc.? I was told by a few people that their personal names can't be used here - and I tried it - and it's true - so it seems a few have been "blacklisted" to some degree.

I'm not talking about cursing, or arguing - just certain URLs, names of certain websites (but not all) - even the technical names for a few tractor parts. A while back, and I'd copied a pasted part of a service manual and it kept getting deleted. Found out it was an alternative word for a "fuel shutoff" that was disallowed. (I can't write it or I'll get deleted again). I only found out after much trail and error, leaving out certain words, and trying to post - until if finally went through.

So, how does a person know when something is going to be blasted - with no warning - by the cyber word-police?

I realize rules and some censoring is needed. But, seems there ought to be a way to give someone warning before a long text is totally deleleted. Seems to be these types of forums would be pretty useless if technical replies kept getting deleted. Obviously, the forum software does not work perfectly since it targets certain commonly used tractor parts names and seems to regard them as curses, lewd, or something not allowable. As to the other triggers - ???

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Kim

01-01-2008 15:11:45




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 Re: Posts getting deleted ad hoc in reply to jdemaris, 01-01-2008 13:46:50  
Please contacting Chris directly using support@ytmag.com - I'm not sure when you emailed "administration" or what address you used but we do try to respond to everything that comes in.

There are many other reasons why a post might not make it... besides the "potty filter". There are literally thousands of posts attempted daily by automated "spam bots" or programs attempting to place links to drugs and other illegal activity, or viruses, etc. Some are cloaked to look like a valid answer, and you click on the link and end up at a porn site or downloading a virus.

That said, there are hundreds, if not thousands of links in our archives with links to "competitors". We do not filter these out. There are less than a handful that are blocked, and most of those are because of repeated attempts to self-promote their own sites by placing advertisements in all of the forums. Many of which were reported by the YT community because no one wants to see advertising in the forums.

Please email Chris using the support address I gave you, with the text you were trying to post - we work daily to improve the firewall, filters and other programs so they remain as friendly as possible while still keeping out hacking and spamming attempts that come into the site so quickly that they can consume an entire dedicated T1 line of bandwidth.

That said, we'll work harder on improving the software to let you know what word is being caught in the filter, if that is the case. But what this also does is let the automated spambots know what is blocking them... and they find a way around a particular word, and in comes the drug links at a pace of hundreds per minute. That is what can happen if we openly display what is being blocked.

The technical side of a large website is getting harder and harder to keep safe, so I apologize to you and anyone who is frustrated with filters. Chris and I are both system level programmers so we WILL find a solution, but even the solution must constantly evolve because when you get an edge on the spambots and hackers, they grow smarter and they get back in, so we have to get smarter and block them and so on.

Sorry to rant, I understand your frustration and appreciate your comments.

Kim

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John M

01-01-2008 18:36:46




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 Re: Posts getting deleted ad hoc in reply to Kim, 01-01-2008 15:11:45  
But Kim, my question is, if someone posts a link, or types out the name of say, Carter and Guenwald on the Farmall forum, it gets deleted? I also notice it on the Cub manuals links, and most of the time it gets typed out without the link, it doesnt get deleted. I know what Howard was doing was wrong, and I understand why you did what you had to do on him, but why are these type of things deleted. Please dont take this the wrong way, I have been here since YT was YT and think you and Chris still do an outstanding job.

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jdemaris

01-01-2008 16:11:19




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 Re: Posts getting deleted ad hoc in reply to Kim, 01-01-2008 15:11:45  
Thanks for the reply. I understand the reasons, as you desribe them. I can honestly say though, that there have been many times I've had posts deleted and didn't have a clue why. I'd read, read again, and read a third time and still get deleted. So, often I'd only discover the problematic word by trial-and-error. There have been a few occasions where I'd spent half an hour responding to someone with a problem and - all got deleted in a second - and I'd just get disgusted and give up. Yes, I should learn to copy and paste all text to a second temporary place before posting - but heck. This is a free site - it's not paid work - and I often get lazy about such things. Some of these words are names of tractor parts that are part of common, everday language (at least to a mechanic). I also understand the difference between word denotation - and - connotation and words often need context for proper interpretation. I can come up with several words considered quite rude when used in a certain way, and not so when used for their original meaning. Thanks again for the quick response. This is your site, your investment - and I'm not trying to tell you how to run it. Just commenting, and asking questions.

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JoeK(WI)

01-01-2008 14:06:54




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 Re: Posts getting deleted ad hoc in reply to jdemaris, 01-01-2008 13:46:50  
Prolly not directed at you BY anyone. Site uses an automated "Potty Filter" to screen certain words and euphenisms.Site is also owned by a retail parts sales corporation,so it has the ability to screen out URLs of percieved competitors.After all it's the retail sales and voluntary donations that allow this site to exist,Along with a tremendous amount of work w/o much compensation by Kim and her staff.

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