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Tool Talk Discussion Forum

standby generator problem

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Bob M

01-05-2006 09:51:02




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I'm trying to diagnose puzzling a "low voltage" problem with a Gillette brand 15 KW standy generator. Here's the deal:

The generator is nearly new - only 48 hours show on the Hobbs meter. It had been working fine in standby service in my brother shop for several years.

The engine starts/runs fine, and spins at 3,650 RPM no load. Open circuit voltage (no loads connected) is about 28 VAC on both of the 120 VAC outlets, and 56 VAC on the 240 VAC outlets. If I plug in a single 300 watt resistive load (quartz floodlamp) into one of the 120 outlest the voltage increases to about 60 VAC. Adding additional resistive loads (more floodlamps and a couple of 1,500 waty hair dryers) causes output voltage to INCREASE with each load addition, peaking at about 88 volts. At this point RPM is about 3,630.

Unfortunately I do not have a suitable 240 VAC load and so cannot test with additional load.

I've checked all wiring between the generator head and the panel. Both stator windings both show good continuity - a couple tenths of an ohm. Both 60 amp breakers are closed and show 0 ohms across them.

Inside of the generator head is pristine - no evidence whatsoever of overheated windings, no melted/broken solder joints, etc.

The generator is brushless so there's no possibility of broken brushes, slip rings, etc. The rotor does however have a pair of diodes connected to the rotor windings and stud-mounted to a shaft-mounted heat sink (diodes spin with the armature). I can't get at the diodes to check them without removing the generator end bell and outboard bearing. However the diodes look fine and the solder connections are solid.

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At this point I am puzzled. Seems as though the generator is suffering from a low field current condtion, but that field current somehow increases with increasing load.

Any wisdom as to the nature of the problem and possible solutions is appreciated!!

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Brand0n

01-06-2006 21:03:38




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 Re: standby generator problem in reply to Bob M, 01-05-2006 09:51:02  
I would bet money on the regulator AND one or two of the exciter diodes being shorted. A lightning stroke has an enormous magnetic field around it and being some distance away from the generator itself the resulting field build and collapse of the lightning stroke can induce some serious currents within the windings of the generator itself not to mention nearby wiring and controls. I work in 2-way radio as a profession and deal with a few lightning hits a year. Most of the damage is confined to incoming electrical services, transfer switches and controls of the newer model generators on the remote sites. Most of our generators are Onan 12-DJC models that are Magnaciter regulated but still have diodes and they get replaced all the time from lightning surges, I call Ziegler to service the new generators and its always the control boards and regulators that get fried. Most of our transfer switches survive the hits except the newer ASCOs and only one fire as a result of 480 volts sustaining an arc through a charred metering coil. As for the magentics itself many of my towers now double as magnetic tool holders especially at the base plates and top light hats, the field dies out over time but a day after a direct hit I can suspend a 3/8 driver and 1/2 deep socket while changing the light bulbs, the steel doors and racks are lined at the bottoms with iron filings and the left over drillings, any color monitor in the building is nothing but colorful bloches.

Check all the diodes on the heat sink of the rotating exciter as one short will allow part of the energy to reflect back and if there is a capacitor to smooth the rectified waveform the resulting reverse flow to the capacitor will discharge it completly thus requiring another cycle to charge it again leaving a little energy left to develop our desired output at the sockets. Also polarised electrolytic capacitors do not like AC across the terminals and if high enough they will explode or vent from heat build-up. Diodes themselves being stud mounts show no indication of being shorted or damaged, they are still available through Digi-Key and other vendors. The capacitor is also available through Digi-Key and Im willing to bet its around 3300uF and 25 volts or greater, all said and done you will have under $40 in parts to repair and this includes shipping.
Digi-Key is at>Link

Good Luck
Brandon
Deere-R-Diesel

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jdemaris

01-08-2006 06:10:19




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 Re: standby generator problem in reply to Brand0n, 01-06-2006 21:03:38  
The stud-mount rectifiers are easy to get from just about any electric supply company. But, Gillette claims that the rectifiers and caps they use are "virtually indestructable" and lifetime warrantied by them. The following is from Gillette's literature.

"We install 25 Amp diodes at 3200 Volts and therefore it is virtually impossible to destroy the diodes in a Gillette built generator. For this reason, WE WARRANTY OUR DIODES FOR LIFE."

"We use a 370 VAC capacitor which allows 33% more capacitor film and dielectric fluid insulator. This heavier duty capacitor can take the abuses of it's circuitry and for this reason, WE WARRANTY OUR CAPACITORS FOR LIFE."

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Bob M

01-06-2006 09:41:54




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 Re: standby generator problem - update in reply to Bob M, 01-05-2006 09:51:02  
After poking around in the mfr's website and talking to a guy who's familiar with this type of brushless generator, this generator indeed has no discrete regulator. Rather output regulation is accomplished via rotor design and an auxiliary stator winding coupled to the output via capacitors.

So the problem has been narrowed down to a failed diode on the rotor or an out of tolerance capacitor. Next step is to isolate these parts and determine which has gone bad.

Thanks everyone for your input!

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jdemaris

01-05-2006 17:45:09




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 Re: One more thing . . . in reply to Bob M, 01-05-2006 09:51:02  
Your gen-head should be marked with some specs. It ought to at least tell you the field amp rating. If you take that amp rating, and then check the resistance of your fields - and using Ohm's Law, multiply the resistance times the amp rating - you'll get your field DC voltage rating. Mine was 1.3 amps times 8.6 ohms which comes to 11.18 VDC field voltage.



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jdemaris

01-05-2006 17:40:02




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 Re: standby generator problem in reply to Bob M, 01-05-2006 09:51:02  
I just got done fixing my generator that had the same sort of problems. Mine is not Gillete but it is rated 18KVA and 15KW. The Gillete 15 KW does have a voltage regulator which is most likely your problem. If the machine needed flashing - you'd have no voltage. All it takes in a little residual magnetism to get the generator charging - somewhere around 10 volts AC - i.e. not much. Most voltage regulators regenerate the small current, rectify it to DC, feed it back to the fields, gen output get higher, etc. My generator was able to put out 50 VAC with no field current at all - that is just from the residual magnetism. Mine has a half-wave exciter with three recitfiers and one surge suppressor rotating on the exciter armature. I fixed mine with a new "universal" voltage regulator for $200 - made for brushless generators. It works great. Seemed like a lot of money until I found that most places are charging twice that for regulators. Your generator has fields, and therefore there are field connections. You could take a 12 volt battery as a DC power source and hook to the fields and you'd probably see your AC output spike real high. But, I don't know the specs on your specfic machine for field voltage and current. I'm sure Gillete can provide them for you, probably online. My machine runs at full AC output with 12 volts and 1 amp of field current. According to Gillette's datasheet, "Gillette uses the system of CLC voltage regulation (capacitor load compensating), which, upon charging and dis-charging of this capacitor, across the exciter winding, will produce, plus or minus 5% voltage regulation, from name plate rating. " Gillete company gives a lifetime warranty on the capacitor - but probably not on the rest of the regulator. Maybe it would behoove you to check with them and see if they have any kind of exchange or repair program for the regulator. At the least, get the field specs. and check the field voltage when the machine is running.

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NC Wayne

01-05-2006 18:50:57




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 Re: standby generator problem in reply to jdemaris, 01-05-2006 17:40:02  
I've got a 16KW Generac that I was given that needs a regulator along with some other parts to get it in running condition. I haven't bought one yet because of the the outrageous prices I've gotten for them. Where did you find yours for such a good price?



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jdemaris

01-05-2006 20:19:06




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 Re: standby generator problem in reply to NC Wayne, 01-05-2006 18:50:57  
Yeah, most of the regulators I see for sale are $400 and up. This is a good deal. The company also has some good diaganostic info on their site. Believe it or not, the regulator is made in the U.S. The site is at: Link



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NC Wayne

01-07-2006 21:10:41




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 Re: standby generator problem in reply to jdemaris, 01-05-2006 20:19:06  
Appreciate the link, I'll have to check them out.



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RandyBee

01-05-2006 16:12:52




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 Re: standby generator problem in reply to Bob M, 01-05-2006 09:51:02  
third party image

Just because it is brushless does not mean that it still has to be flashed. And there has to be a voltage regulator somewhere or the voltage would vary with speed. The rotor has a dc generator (using diodes) to drive the AC section of the rotor for the generator. There is a seperate exciter field in the stator that is controlled by the voltage regulator. The regulator may be buried somewhere buy I bet it is there.

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RandyBee

01-05-2006 11:45:34




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 Re: standby generator problem in reply to Bob M, 01-05-2006 09:51:02  
I am not familiar with that model but does it need the field to be flashed? If not then I would think the electronic voltage regulator is at fault. One other check would be how it was used at the last installation and if the wiring to generator had been removed and re-installed on the wrong terminals.



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Bob M

01-05-2006 12:33:18




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 Re: standby generator problem in reply to RandyBee, 01-05-2006 11:45:34  
Randy: Good suggestions, but I've checked all these!

As it is a "brushless" generator (field wiring is totally enclosed and isolated within the rotor) there are no field connections to flash. And since the unit does generate SOME power it appears the rotor has sufficient residual magnetism to cause the field to build at startup.

The unit has no internal voltage regulator - electronic or otherwise. Power wiring runs direct from the stator windings, out to a pair of circuit breakers then to several different syles of outlets in the front panel. Aside from a small flywheel alternator to charge the starting battery (completely independent from the main alternator) there are no other electrical/electronic components on the unit.

The wiring behind the panel has never been disturbed. (I was the first to remove the panel cover). In service load connection was accomplished via a cord and 4-pole twistlock plug to a transfer switch next to the shop's breaker panel.

JimN: I will check online for diagram/specs (thanks for the suggestion!).

Also lightning damage is a plausible cause. My brother purchased the generator AFTER a lightning strike destroyed the service drop to his shop (and nearly burned it down) a few years ago. But that not to say a more recent strike didn't somehow damage the generator.

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Janicholson

01-05-2006 11:10:29




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 Re: standby generator problem in reply to Bob M, 01-05-2006 09:51:02  
A service manual with diagram and specs would be of imense help. What is available in paper form?, or on On the Net?
Electronic regulation systems are (often) modular and replaced to check operation after minor diagnosis.
Noting what has happened to the electrical systems in the power grid, lightening, or surges would also aid diagnosis.
Just some foundation ideas.
JimN



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