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1945 A
09-13-2006 15:05:19
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I have to vent---so bear with me.
Last weekend, I rented a drain cleaning tool from the local Depot. It was one of those small units, with a drill motor at one end, attached to a drum with the cable inside. The end of the cable is shaped like a corkscrew.
Anyway, I told this kid what the situation was, the size pipe (1 1/2"), etc. I asked how this tool was supposed to work--he said, it"s supposed to grab the bloackage, and push it out of the way. When he said that, warning lights flashed mentally, because I was pretty sure the corkscrew arrangement wan"t going to "push" anything.
Anyway, I used the tool, and sure enough, that sucker grabbed hold of the bloackage, and hung up---wouldn"t turn in one direction, spooled off more cable in the other, so I pulled it out of the pipe with a pair of vise grips stuck in the end of a piece of 2" pipe.
Obviously, the cable got bent up pretty bad but I did get it out, along with a wad of grass.
When I got the tool back to the store, the kid didn"t want to do anything without a supervisor. I said, I paid for the damage protection insurance, but that wans"t good enough. He"d get a manager to call me Monday. The manager never did, but the kid called back and said basically, I was at fault and that I"d have to pay for the repair ($27 for a new cable). I got mad, and told him no, but not exactly in those words.
Now, here"s the rub---they"ve run another debit against my account in the amount of the rental, plus repair without my authorization!
I"ve contacted my bank to dispute the charge, and they"ve shut down my debit card to prevent further charges, but I"m mad as HE!! at Home Depot, the manager who won"t return my call, the tool that wouldn"t work, you name it.
Okay, now tell me what you guys think....
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