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JOHN DEERE WARNS ABOUT GRAY MARKET MACHINES

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Jonboy, this ca

09-24-2004 20:27:21




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JOHN DEERE WARNS ABOUT "GRAY MARKET" MACHINES

LENEXA, KS (September 17, 2004) — John Deere today re-emphasized that certain "gray market" machinery does not necessarily meet safety and customer requirements demanded in the U.S. market. In May, the U.S. International Trade Commission (ITC) moved to stop the importation of certain gray market machines.

Gray market machines are products designed for use in other countries but imported back to the U.S. without authorization of the manufacturer. Specifically for John Deere, third party representatives are selling Self-Propelled Forage Harvesters and Telehandlers originally designed for the European market to U.S. dealers, independent retailers, and end-users.

The ITC ruled that it is illegal for importers to sell these European-version machines to the U.S. market. Customs officials have been ordered to stop these machines at the border and not allow them to enter the U.S.

In addition, Deere said, because these products are not authorized for sale in the U.S., the machines do not qualify for warranty under U.S. guidelines. As well, these machines are designed with specific product features for the European market, making some parts and attachments unavailable in the U.S.

"John Deere and John Deere dealers have always valued customer safety and satisfaction," said Doug DeVries, Senior Vice President, Ag Marketing, Deere and Company. "Our customers rely on John Deere to manufacture equipment that provides great value, helping them to be more productive and profitable. Because gray market machines are not built to U.S. specifications, John Deere cannot endorse the importation of gray market machines to the U.S. We encourage customers to work with their local John Deere dealer for the right product to ensure the highest level of customer satisfaction, service and support."

For more information, check out our Web site at www.JohnDeereAg.com or visit with your local John Deere dealer.

John Deere (Deere & Company -NYSE:DE) is the world's leading manufacturer of agricultural and forestry equipment; a leading supplier of equipment used in lawn, grounds and turf care; and a major manufacturer of construction equipment. Additionally, John Deere manufactures engines used in heavy equipment and provides financial services and other related activities that support the core businesses. Since it was founded in 1837, the company has established a heritage of quality products and services providing performance that endures to customers worldwide.

For More Information, Contact:
Barry E. Nelson
Manager, Public Relations
Ph: 913-310-8324 Fax: 913-310-8394
E-mail: NelsonBarryE@JohnDeere.com

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G-MAN - THE TRUTH...

09-25-2004 11:51:01




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 Re: JOHN DEERE WARNS ABOUT GRAY MARKET MACHINES in reply to Jonboy, this came from De, 09-24-2004 20:27:21  
First of all, read the article before claiming to know what Deere is "trying to do". What they're trying to do is prevent used DEERE European-spec machines from coming to the States to haunt new owners and their servicing dealers. They're not trying to keep other manufacturers' machines out of the country - not Case-IH, not Kubota - but JOHN DEERE MACHINES. I've worked with European-spec Deere machines, and they are a pain. From not having the proper manuals to trying to get Euro-parts from the North American parts system that is stocked with parts for U.S.-spec machines, it is a big hassle. Two weeks to get some parts instead of a day or two. The article clearly states that some parts and attachments are NOT available here. So Joe Farmer gets a screaming deal on a European forage harvester, and then finds that he can't get certain parts or attachments he wants. Who is he going to be mad at? The guy that sold it to him? No. He'll be p.o.ed at Deere and his dealer for not being able to get parts for a machine that was NEVER intended to be sold here. You think a John Deere is a John Deere is a John Deere? Wrong. There are hundreds of part numbers that are found on a European 8400 tractor that aren't found on a North American 8400. From a parts/service standpoint, wouldn't it BENEFIT Deere to get all the green iron they could here in the states? No, because the cons outweigh the pros. I never cease to be amazed at all the "experts" and their conspiracy theories about companies they don't have the first clue about. Work a few years at the dealership level and learn all the ins and outs and hoops that have to be jumped through to provide quality service and keep the customer happy and THEN come on here and tell us what you know.

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wondering aloud

09-26-2004 12:03:05




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 Re: JOHN DEERE WARNS ABOUT GRAY MARKET MACHINES in reply to G-MAN - THE TRUTH..., 09-25-2004 11:51:01  
G-MAN, How did the parts flow, on the Deere 3120's, that came over thee decades ago? They
were advertized, at attractive new prices, but
had limited sale locations. Only saw pictures,
never met an owner. Did Deere stop the import
of these new tractors, to the USA?



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JT

09-25-2004 15:45:54




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 Re: JOHN DEERE WARNS ABOUT GRAY MARKET MACHINES in reply to G-MAN - THE TRUTH..., 09-25-2004 11:51:01  
All you non believers should do a little research before you condem the man who started this post. I used to work for a dealer who sold Kubota tractors. I had a customer come in looking for the electric switch that runs the electric motor than run the hydraulics to lift the 3 point hitch. I looked and looked for it on the parts breakdown, could find it nowhere. He brought in a book, it showed the switch and the part number, not in our price list, called Kubota in Columbus, OH. Was told this part was not a valid Kubota part number. Cusomter brought model and serial number off tractor. Was a Japanese tractor, made for Japan only, parts were only available from a Japanese Kubota dealer. So basically he was S.O.L. I think he finally rewired another switch to get to work, but still did not work real weel, but did function. He did not know he had a Gray Market tractor, never had heard of them. Was mad at me, mad at Kubota, thought they should build tractors the same no matter where it was built for. He has a point there.

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G-MAN - sorry JT...

09-25-2004 16:08:31




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 Re: JOHN DEERE WARNS ABOUT GRAY MARKET MACHINES in reply to JT, 09-25-2004 15:45:54  
I don't want you to think my reply to your post was ripping on you, as that's not how it was intended.



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JT

09-27-2004 08:37:19




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 Re: JOHN DEERE WARNS ABOUT GRAY MARKET MACHINES in reply to G-MAN - sorry JT..., 09-25-2004 16:08:31  
Hey, no hard feelings here. I was just reinforcing what you were trying to say. If the American public wants to buy this equipment, then cannot get parts for it, let 'em cry. All you and I were doing is trying to warn people about what is out there and what can happen if you get one. From what Kubota told me, if they could find the importer of their tractors, they can do something about it, it is just hard to find whom is doing the importing. That was 5-6 years ago, laws might have changed since then.

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G-MAN

09-25-2004 16:07:43




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 Re: JOHN DEERE WARNS ABOUT GRAY MARKET MACHINES in reply to JT, 09-25-2004 15:45:54  
The post was a direct copy and paste from Deere.com. Posting it on here may or may not be a copyright infringement issue. Who knows. But, the example you give is a perfect one regarding just what Deere and THE FEDERAL GOVERNMENT are trying to prevent. I think most people have missed the fact that it's the U.S. government that has the power to stop these imports, not John Deere. Deere can complain and lobby all they want, but the government is enforcing the ban. Call your Congressman if you don't like it.

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Rod F.

09-25-2004 15:58:57




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 Re: JOHN DEERE WARNS ABOUT GRAY MARKET MACHINES in reply to JT, 09-25-2004 15:45:54  
JT,

Both you and G-Man made several valid points that I would not disagree on with regard to service and parts. 'Course, if a fella liked to play devil's advocate, he might say that a person would have other reasons to import a Euro machine, besides getting a deal. Some of that gear has productivity features that would far out perform some of the North American models. Just speaking in general terms with regard to my experience around hay equipment. Most of the Euro gear outperforms by a wide margin. But I do know where you are coming from with service issues. Take care.

Rod

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G-MAN

09-25-2004 16:10:54




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 Re: JOHN DEERE WARNS ABOUT GRAY MARKET MACHINES in reply to Rod F., 09-25-2004 15:58:57  
That may be true in some cases, but certainly not in all. We have a German 4435 combine here that would get it's clock cleaned in the field by a plain old 6620. He didn't gain a performance advantage, just a lot of parts headaches. And a lot of the machines that are being imported are not the latest and greatest, and there are machines here that would outperform them. It's a simple case of people trying to meet a demand for low-buck machines and trying to make a killing doing it. These importers are nothing more than big-time machinery jockeys.

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paul

09-25-2004 18:46:49




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 Re: JOHN DEERE WARNS ABOUT GRAY MARKET MACHINES in reply to G-MAN, 09-25-2004 16:10:54  
I thought they already couldn't import new stuff, but grey market is used and thus bypasses the ban. Kinda hard to ban the purchase & sale of used stuff?????

Don't think I give a whole lot of import to someone who trys to compare a 4400 series machine to a 6600 series - apples to oranges comes to mind. Just how I see it, no harm done.

--->Paul



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G-MAN

09-26-2004 14:39:00




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 Re: JOHN DEERE WARNS ABOUT GRAY MARKET MACHINES in reply to paul, 09-25-2004 18:46:49  
The point being that he could have bought a 6620 for less money and have a better machine with better parts and service support. Or a 4420 for that matter.



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Bill in Ohio

09-25-2004 05:57:09




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 Re: JOHN DEERE WARNS ABOUT GRAY MARKET MACHINES in reply to Jonboy, this came from De, 09-24-2004 20:27:21  
What they are really trying to do is eliminate their competition from USED equipment. They would prefer that it got scrapped, and dont think for a minute the corporate brains wouldnt like to eliminate your Ford 8N, John Deere A, Farmall M, etc, etc etc.
Yanmar is so spoiled at this that they will not knowingly sell parts for a gray market tractor and are prosecuting dealers who are just selling a USED tractor! I kinda suspect the idea is to kill the market for some of these foreign tractors, then the company steps in, buys them for next to nothing, retrofits them with a few safety devices and floods the market themselves.
Their arguments dont hold up, these are older machines and the buyers should be aware they do not meet "current" specs, and there are NO warranty concerns anyways.
Be aware of the nature of the companies you deal with!

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paul

09-25-2004 18:49:09




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 Re: JOHN DEERE WARNS ABOUT GRAY MARKET MACHINES in reply to Bill in Ohio, 09-25-2004 05:57:09  
They want to sell new machines into the expanding compact tractor market, not have these used ones floating around keeping prices down. They would _not_ retrofit.

Otherwise you are dead-on.

--->Paul



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G-MAN

09-26-2004 14:41:05




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 Re: JOHN DEERE WARNS ABOUT GRAY MARKET MACHINES in reply to paul, 09-25-2004 18:49:09  
You might want to read the article, or at least this paragraph: "Gray market machines are products designed for use in other countries but imported back to the U.S. without authorization of the manufacturer. Specifically for John Deere, third party representatives are selling Self-Propelled Forage Harvesters and Telehandlers originally designed for the European market to U.S. dealers, independent retailers, and end-users." See anything about CUTs in there?

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Coloken

09-25-2004 05:37:10




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 Re: JOHN DEERE WARNS ABOUT GRAY MARKET MACHINES in reply to Jonboy, this came from De, 09-24-2004 20:27:21  
Kind of reminds me of the "don't buy drugs from Canada" cause they might not be safe. There! I've done my dirt for the day.
Kenny



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Robert in W. Mi.

09-25-2004 06:57:43




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 Re: JOHN DEERE WARNS ABOUT GRAY MARKET MACHINES in reply to Coloken, 09-25-2004 05:37:10  
To me, it's about like Harley trying to patent the "sound" there motor cycles make!!!

Perhaps deere is a bit worried, i see more and more "long time deere owners" switching to "other" brands. My "never have anything but green" neighbor, just bought a new CAT, and "yes" he demoed a deere before buying yellow!

Robert



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Mike M

09-25-2004 05:23:16




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 Re: JOHN DEERE WARNS ABOUT GRAY MARKET MACHINES in reply to Jonboy, this came from De, 09-24-2004 20:27:21  
Kubota has had a warning similar to this about Grey Market Kubota's for years on their web site www.kubota.com.



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Ken Macfarlane

09-27-2004 06:40:07




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 Re: JOHN DEERE WARNS ABOUT GRAY MARKET MACHINES in reply to Mike M, 09-25-2004 05:23:16  
From an engineers standpoint, each country has its own safety standards. One tractor can't meet all of them at once. Even things as dumb as safety symbols being different can lead to giant lawsuits when there is an injury, even if it isn't really related.



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