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Tractor Talk Discussion Forum

TSC parts warranty

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cat236

08-02-2007 04:20:19




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I was not aware of TSC's warranty policy and found out the hard way.I figured I would post this to maybe save some of you the hassle. I have a defective part and took it to exchange. I was told thirty days for "returns". I opted to contact TSC via an e-mail.Took me several days to finally get a call from the District manager, He tells me that generally tractor parts are warranted for six months "from most manufacturers". He also stated it is generally the store managers decision of what to warranty and for how long. Have any of you heard any different or had any problems?
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Leland

08-02-2007 23:01:48




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 Re: TSC parts warranty in reply to cat236, 08-02-2007 04:20:19  
5 minutes or 5 miles which ever comes first



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NEsota

08-02-2007 09:27:25




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 Re: TSC parts warranty in reply to cat236, 08-02-2007 04:20:19  
More on TSC:



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John (MO)

08-02-2007 07:30:08




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 Re: TSC parts warranty in reply to cat236, 08-02-2007 04:20:19  
TSC sells parts?

I thought they were a dog food (maybe the killer kind from China) and western shirt (also from China?) store.

I guess as they say, you learn something every day.

I don`t think this knowledge will change my shopping habits. They have been a poor excuse for a store, run by good examples of fools, for years and years now. I have no idea how they stay in business. They must be a tax writeoff for some successful parent company, or there are enough idiot customers who don`t know any better.

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gene bender

08-02-2007 06:02:09




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 Re: TSC parts warranty in reply to cat236, 08-02-2007 04:20:19  
so what part failed?



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cj3b_jeep

08-02-2007 05:10:37




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 Re: TSC parts warranty in reply to cat236, 08-02-2007 04:20:19  
My wife bought a hoze nozzle for the garden from TSC. Less than two weeks later it was spewing water out all over the place. She did not have the receipt as she logged it in her checkbook and threw it out. The woman at TSC told her that they never sold that nozzle, basically calling my wife a liar. She mailed the nozzle to the TSC headquarters and told them to keep their junk.



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Dave2N

08-02-2007 04:56:49




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 Re: TSC parts warranty in reply to cat236, 08-02-2007 04:20:19  
As a source for tractor parts, TSC is a good place to buy Carharts, bird seed and dog food.



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streaker

08-02-2007 04:51:36




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 Re: TSC parts warranty in reply to cat236, 08-02-2007 04:20:19  
Find an A&I Products Dealer.....mutch better servic AFTER the sale!!!!



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