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Tractor Talk Discussion Forum

Re: OT Power Co Rant

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Amarillo Doug

02-19-2008 18:51:07




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I have already talked to the main office and their response was "You should pay your bill on time" That went over like a lead balloon.I promptly informed the supervisor that I was talking to that 1.MY bill was current and 2 .it was the meter at the vacant house next door they were supposed to pull and 3. if they persisted in trying to charge me for their screwup they would be talking to my lawyer the charge was immediatly dropped.

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Hal (WA)

02-19-2008 22:37:53




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 Re: OT Power Co Rant in reply to Amarillo Doug, 02-19-2008 18:51:07  
If you haven't already done it, you should call the power company back and ask to speak to the manager. If in fact it was their error, I would bet that the manager would both want to iron out the difficulty with a good customer and also to find out how his "customer service" people are handling their phone calls.

If that doesn't work, take your latest bill and a record of your canceled check to their office. Everyone makes mistakes; a good company will make theirs right. Good luck!

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