Not trying to lecture. Just pointing out that you're not being singled out for discrimination by FoMoCo. They have policies and procedures, just like insurance companies have. Assuming the "Dr." in your handle means anything, then you should know that, in order to get reimbursed by insurance companies, you have to follow the companies' procedures. The Ford dealer is similarly constrained as to following company procedures in order to get reimbursed by Ford for warranty work. So if they filed a claim on your truck for a replacement battery, and they didn't follow factory procedures, the claim most likely would be denied. And since your warranty claim has to be handled through a dealer, the dealer is constrained by company policies and procedures.
And the reason that these policies and procedures exist is that there have been abuses in the past that had to be addressed, whether the problem was unscrupulous dealers or unscroupulous customers. Like everything else, a few bad apples has caused them to make the procedure more complicated for everyone involved.
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Today's Featured Article - The History of Old Abe - by Staff. The Case Eagle - Old Abe - is a well known industrial trade-mark throughout the main streets and countryside's of thousands of cities and hamlets in the United States and civilized countries the world over. King of the air, the eagle is an established symbol in American life and heritage. The Case Eagle Old Abe is far more than merely a trademark. He is a character out of history, a bird with a personality and a story all his own. The story begins in the early spring of 1861. In the wild nor
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