Not trying to lecture. Just pointing out that you're not being singled out for discrimination by FoMoCo. They have policies and procedures, just like insurance companies have. Assuming the "Dr." in your handle means anything, then you should know that, in order to get reimbursed by insurance companies, you have to follow the companies' procedures. The Ford dealer is similarly constrained as to following company procedures in order to get reimbursed by Ford for warranty work. So if they filed a claim on your truck for a replacement battery, and they didn't follow factory procedures, the claim most likely would be denied. And since your warranty claim has to be handled through a dealer, the dealer is constrained by company policies and procedures.
And the reason that these policies and procedures exist is that there have been abuses in the past that had to be addressed, whether the problem was unscrupulous dealers or unscroupulous customers. Like everything else, a few bad apples has caused them to make the procedure more complicated for everyone involved.
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Today's Featured Article - The Great Escape - by Dave Hollrah. It all began Monday with a little baling of second crop on the lake shore field, and as I drove out past my sister and her hubby's place, this small calling sound could be heard from the general direction of their manure pile. Out of the yard, over the cows and bale piles, through the dozer piles, poplars, and brush, out onto the ditch grade road, past the noisy 6.2 diesel engine pulling my well traveled Suburban along. Well it sure didn't take me long to figure out what it was because I alrea
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