todd hamilton said: (quoted from post at 04:08:35 06/25/09) We had a dealer try to cheat my wife on a "service package" a couple of years ago - we have not been back for service or purchase and will not be back unless the ownership there changes.
Dishonesty can be a problem. In car repair, it seems you have to watch constantly for it. But I try not to blame that for problems caused by simple incompetence. If I never went back to any place that couldn't get a lube job right, I would have run through nearly every shop in a 50 mile radius by now.
One time I took my Cavalier in to a quick change place and specifically said to lube all the grease fittings (there are only 4, lower ball joints and outer tie rod ends). It came out with them untouched. I immediately went back in for them to finish it. Pretty soon, the guy in the pit says there aren't any fittings. I offered to go down and point them out, which they allowed. He was amazed, never knew they were there. There are so many Cavaliers around that I can't imagine them going through a single day without having at least one come in. The guy really DIDN'T know where to grease it.
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