Posted by 440roadrunner on January 10, 2010 at 22:09:38 from (98.145.86.12):
In Reply to: Battery problem. posted by robgIN on January 10, 2010 at 17:03:12:
karl f said: (quoted from post at 22:26:37 01/10/10) ................... The corporate office and battery manufacturer have teamed up and determined our battery warranty rate was too high. ...............hand held Midtronics tester.................4 or 500 dollar piece of technology that is supposed to be more accurate and reliable than a load tester.
Maybe "corporate" should come out to the field when a customer is stuck in xx*F weather with a bad battery and no survival suit.
I used to sell auto parts. I freely admit that many batteries are returned needlessly, but you have to balance "truth" against customer relations.
I once pulled a battery "out of the pile" (of cores) charged it, tested it, and put in in one of my rigs. Ran it two days, and it ended up with ZERO volts and normal specific gravity. My guess is that it had a loose internal connector, and whoever brought it in banged it around hard enough to make it temporarily reconnect
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