I was a parts manager for a number of years, during the period when the industry transitioned from paper catalogs to computer catalogs.
Most of the folks who came around selling computer catalog systems for multiple thousands of dollars, and then the upgrades/updates for "only" hundreds a month, used the line that you could do away with experienced, high-priced countermen and replace them with any Joe Potsmoker off the street.
So what happened? A lot of us old, experinced parts guys got laid off/fired/whatever, and we were replaced with Joe Potsmoker, Dan Drunkard, and Paul Pillpopper, who would work for minimum wage.
The result is, folks like you get lousy service and walk around mad, but parts store managers have slashed payroll as low as the law will allow...so in the eyes of the manager, MISSION ACCOMPLISHED.
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Today's Featured Article - Trenching With a Plow - by Staff. Introduction: This interesting information came from one of the discussion forums here at YT. We thought we should place it up front so it could be read by anyone interested in putting old iron to work. [Editor] I tried something new today, and it worked so well I thought I should post it - in case it might help someone else. I'm running 100 yards of 4" drain pipe from the gutter downspouts of our house to a pond down the hill. This should hel
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