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Farmall & IHC Tractors Discussion Board

Re: Dumb parts counter people! (Rant)


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Posted by karl f on December 13, 2010 at 20:57:36 from (172.129.219.222):

In Reply to: Dumb parts counter people! (Rant) posted by tempola on December 13, 2010 at 05:17:01:

he's getting paid between miniumum wage and $10 an hour. The best guy there is also getting the same rate. The manager is getting slightly more annually, but by Wednesday he's working for free. At fulltime, you get that wage, minus the cost of benefits (easily below minimum wage after deductions especially if you have dependents).

Also many of the parts store companies are quietly pushing to be automotive only. Paper catalogs are starting to be sparingly printed by parts manufacturers. The computer system has never supported the cataloging for non-automotive parts (although it can still invoice and order part numbers) despite advances in hardware and software. There is a lot written in trade magazines about moving entirely to E-Catalogs industry-wide very soon and the manufacturers will no longer publish hard copy at all!

It's sad the kid doesn't wish to try at all. Even though the pay is crap, you are supposed to do a good job at all you do(doing your current job to help you get the job you want).

With the trends and rumored trends in the industry, the future counter guys could have zero thinking skills. All aspects of the job would be in the computer. And kids are trending being more reliant on a computer than ever.

I hope some reality kicks in with the industry and makes parts stores better than ever, but traditional stores that always had good service and would excel with technology are having harder times competing with the newer bigger stores that upgrade constantly and offer real low prices.

If you know a good parts guy, let him/her know you appreciate them. They are going above and beyond, especially for the pay when you realize dealer parts pay more(union) and traditionally have not had to be customer friendly.

-karl f


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