CNKS said: (quoted from post at 03:13:43 02/27/12) My point is that if it is in their computer they should be able to find it. My dealer apparantly does not hire "kids", and anyone new is trained by the existing employees. On the rare occasion that they tell me it is NLA, I don't argue with them. If I believe it is not NLA I call Carter and Gruenewald, if they say NLA, then I believe them and have them do a dealer search. I have come up with some parts that way. You have a bigger problem than me because you make your living doing it, for me it's just an expensive hobby. I use the online prices to check and see what I am getting into if I think the parts are expensive. The CIH site is worthless for that because it appears the part has to be in stock before they will give a price. Not many antique tractors around here so all they stock is filters (not a joke). So I use Messicks or just ask when I call. You order many more parts than I do, thus you will have more problems. As I said, I received the wrong part only once in 10 years, probably 95% of the reason is that I am the one who makes sure the part number is correct.
I've been assuming that the OP was talking about going to a CIH dealer and I just keep going back to this being over a Cub oil filter. Although it's an old tractor, this wasn't some terribly obsolete part that hasn't been made since Ike was in the white house. These filters were used for decades. Many CIH dealers handle another filter line (Fleetgard, Wix, Baldwin, etc.) and many carry aftermarket parts (A&I, Tisco, etc.) and finding a Cub oil filter either from CIH or from an alternative supplier shouldn't be rocket science at any CIH dealer, even if the partsman didn't know such a machine ever existed and even if the OP didn't have the part number. I can believe they might not stock one, but they should have been able to order one or several, and $50+ isn't the right price for a single Cub engine oil filter from any supplier. If the OP questioned the partsman on this, and the partsman couldn't figure it out, the partsman should have found someone else who could help the OP.
FWIW, the hyd. filter screen is around $60 on Messicks' site. Could be what the partsman looked up. Like Snoop said, it could be case price on the engine oil filters, too. Either way, it wasn't what the OP wanted.
I guess my point is that if a CIH dealer partsman can't find a Cub engine oil filter, he probably couldn't find a bulemic at a puke convention, either.
AG
This post was edited by AG in IN at 08:49:55 02/27/12 3 times.
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