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Tractor Talk Discussion Board

Re: Ever have one of those can't get the right part days


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Posted by Ultradog MN on May 11, 2011 at 17:51:00 from (70.57.152.212):

In Reply to: Ever have one of those can't get the right part days posted by old on May 11, 2011 at 15:23:16:

I just had 4 of them in a row.
Leaking shower in a $1M house. Someone had tried to fix it before and it didn't work. Opening walls, trying to match tile. Mud, plumb, tile, grout, paint.
Bathroom, for all it's pretentiousness, wasn't well built. They have a leaking shower valve too.
Fancy Grohe brand faucet. Crude tech support, gotta order parts from the distributer. No one calls you back for 3 days. Customer wants to know yesterday...
Arrrgh!
Finally got the Grohe parts ordered this afternoon. Two weeks. And $350 for a few orings and some seats!
Got about 35 hours in the darned job if I count emailing, internet, phone time plus a bunch of windshield time.
Feel like I can bill about 25 of that and still think I'm making a silk purse out of a sow's ear.
But I'm their last, best hope so I stuck with it.
Wont know if I succeded for a couple of years.
Next step for them is a $40K new bathroom.
I really do hope I did them some good.
There is No One there to bail me out.
Arse is hanging on the line.
And I sure do hope those parts are right.
Been Four of them 1 of those days...


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