At my age I just dont put up with that crap anymore, I GO TO THE MANAGER. Im NOT going to wait in line to give them my money and pay their salary to be insulted. HOWEVER I feel its also right to tell the manager (which I do) when I get good service.
Rule No 1 in retail. The customer is always right
Rule No. 2 if things are different, go to Rule No. 1 lol
Rule 3. You can NOT win an argument with a customer because if you win the argument you loose the customer.
PS However, a customer can be an a hole at times also so the above may not fully apply if thats the case???
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Today's Featured Article - Restoration Story: Fordson Major - by Anthony West. George bought his Fordson Major from a an implement sale about 18 years ago for £200.00 (UK). There is no known history regarding its origins or what service it had done, but the following work was undertaken alone to bring it up to show standard. From the engine number, it was found that this Major was produced late 1946. It was almost complete but had various parts that would definitely need replacing.
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