Just don't do business with them unless you really have to. A local Deere business is getting most of my business now, not because of the color of the paint but because they're friendly and helpful. When I walk up to the counter I'm greeted by name an I do the same back to the parts man. I can joke with the parts man and he responds back with a laugh. At other parts counters my little bits of humor are greeted with a stone faced attitude. As far as them being able to find the part goes, they have a zillion different parts and part numbers to sort through today and the computer diagrams they are looking at are sometimes confusing to even the best brain in town. The implement parts people now have the same problem the car parts have had for years-hundreds of different models to choose from and each one has different parts. I try my best to give them all the information they might want, but a lot of times, the name I have for a part doesn't match the name the parts book has for it. Yesterday at the Deere dealer I asked the parts man if he had a couuple of press wheels for a 7200 planter. He was young and intelligent, but he paused for a little while trying to figure out what I was talking about. Then he went to the back and came out with two CLOSING wheels. I guess I'm just not modern enough!!!
Went to the Deere dealer the other day for a bushing for the planter. The parts man was very experienced but he couldn't find the bushing in the computer diagrams for love or money! He'd sit there and try to think of another name for the part and the section it might be listed in. After a half hour of both him and me looking at the pics on the screen, we found it. He was just as calm in the end as he was at the beginning. I was getting frustrated. Jim
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Today's Featured Article - Restoration Story: Fordson Major - by Anthony West. George bought his Fordson Major from a an implement sale about 18 years ago for £200.00 (UK). There is no known history regarding its origins or what service it had done, but the following work was undertaken alone to bring it up to show standard. From the engine number, it was found that this Major was produced late 1946. It was almost complete but had various parts that would definitely need replacing.
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