I agree with others that there are 2 sides to this discussion. I have often stood behind customers who argue with the parts guy, don't know what they want, etc. When it's my turn, the guy's jaws are pretty tight already and I try and lessen his burden by being polite and cordial and sometimes even commenting on the previous shopper. Usually end up getting a smile out of the counter guy with a little more service and sometimes even a deal on something.
Life's too short to go around making yourself and the people around you miserable and I try and not let others get to me either. I can excuse ignorance or mistakes on the part of people. After all, none of us is perfect. But if a guy is rude or has an attitude, I'll just take my business elsewhere and don't let it get under my skin.
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Today's Featured Article - Identifying Tractor Noises - by Curtis Von Fange. Listening To Your Tractor : Part 3 - In this series we are continuing to learn the fine art of listening to our tractor in hopes of keeping it running longer. One particularly important facet is to hear and identify the particular noises that our
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