Think I've probably related this on this forum before, but it bears repeating.
About 25 years ago when I worked in Customer Service for a large printing plant I had a sideline business repairing boats. I once needed a particular ball bearing, but unfortunately part of the number on the bearing was obliterated.
I went to a place called Precision Bearing 'cause I figured it was a standard bearing I could buy locally rather than order it from my usual parts source. At Precision, I handed the bearing to a dumply little dork with a cigar stub in his mug. He took one look at the damaged number, said "It would be a G-- D----- waste of time to look for it", handed the bearing back to me and turned to the next customer.
I was steamed. I then went to a place called Power Drives and Bearings. I handed the guy the bearing. He squinted at what was left of the number, took a dial caliper out of his shirt pocket, took a couple of measurements, and reached on the shelf and handed me one. All in no more than ten seconds or so.
When I got back to a telephone, (pre-cell phone), I called the manager at Precision and lit into him about the bonehead at his counter.
Interesting part was, in my job at the printing plant I frequently ran around town on company business. The Maintenance Department knew this and frequently had me pick up parts if I was going downtown anyway, including an occasional stop at Precision Bearing. I never again saw that dip at Precision. Must have gotten the axe on the spot. Maybe I was just the final one of a long list of complaints about the guy.
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