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Re: We are creating our own problems!!!!!!! (Long rant) LOL


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Posted by Pete76NY on June 14, 2011 at 09:58:16 from (69.205.246.152):

In Reply to: We are creating our own problems!!!!!!! (Long rant) LOL posted by JDseller on June 14, 2011 at 09:08:22:

Sold Kubotas for quite a while...had the same issue with one particular dealer just accross the NY/Pa border into Pa...no certified techs, no real parts dept. and almost no inventory. Between him and the big internet outfits we had a heck of a time making any profit. We had all certified techs, a HUGE parts Dept., years of affiliation with Kubota and Case Ag/CE experience back into the '40s. We also guaranteed every new Kubota owner that for the length of their warranty, we would transport for free for repairs, and provide a loaner machine (not necessarily a new Kubota,) but something that would do the job you were doing until repairs were completed. They would still beat us up over a few measly hundred dollars! Guys would buy from several hundred miles away to save $500!
When the service call came it was "yeah we'll pick it up when we get a chance, it'll be at the end of the shop line 'til we complete all of our own custome repairs!"
Nasty secret: BUSINESSES ARE IN BUSINESS TO MAKE MONEY...OR THEY AREN'T IN BUSINESS!


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