Posted by Pat-CT on June 28, 2011 at 09:06:37 from (68.9.37.25):
In Reply to: Warranty repairs!!!! posted by JDseller on June 28, 2011 at 07:45:19:
I agree. Having worked for a dealership, and taken classes on dealership management, Most of the costs that dealers eat is just to keep the customer happy. This way they tell friends or farmers that they had a positive experience with the warranty work and also they keep the customer.
The shop is a very hard thing to get profitable. LRR on a good- very good mechanic I think is 85%. Most average between 60-75, when I took the class. Billing of materials is another problem with the shop. Oil is a HUGE money loss if not billed correctly. I could go on forever about what can be done but thats not the topic here.
JD seller, Ive only done warranty repair work, never delt with the money side. For flat rate, they usually pay pretty good for a fix, I would think for the dealer to recoup some of the costs they would only have to pay the mechanic, minus overhead etc .... and the rest would be towards recovering the lost costs, for transport, the truck drivers wage etc correct?
I have a pretty funny story about your shipment claim, My teacher at school worked for a dealership, The parts guy had a customer come in and order paint. The parts guy accidentally ordered the paint on an overnight delivery, not stock order. If i remember right he ordered it after 5. 5 was our cutoff time. I think the shipping bill came to something like $200.
Needless to say, the owner couldn't sell the paint. He kept it as a reminder to the parts guy, and ordered more paint for the gentleman that day.
We sell tractor parts! We have the parts you need to repair your tractor - the right parts. Our low prices and years of research make us your best choice when you need parts. Shop Online Today. [ About Us ]
Today's Featured Article - Restoration Story: Fordson Major - by Anthony West. George bought his Fordson Major from a an implement sale about 18 years ago for £200.00 (UK). There is no known history regarding its origins or what service it had done, but the following work was undertaken alone to bring it up to show standard. From the engine number, it was found that this Major was produced late 1946. It was almost complete but had various parts that would definitely need replacing.
... [Read Article]
Latest Ad:
1964 I-H 140 tractor with cultivators and sidedresser. Starts and runs good. Asking 2650. CALL RON AT 502-319-1952
[More Ads]
All Rights Reserved. Reproduction of any part of this website, including design and content, without written permission is strictly prohibited. Trade Marks and Trade Names contained and used in this Website are those of others, and are used in this Website in a descriptive sense to refer to the products of others. Use of this Web site constitutes acceptance of our User Agreement and Privacy Policy
TRADEMARK DISCLAIMER: Tradenames and Trademarks referred to within Yesterday's Tractor Co. products and within the Yesterday's Tractor Co. websites are the property of their respective trademark holders. None of these trademark holders are affiliated with Yesterday's Tractor Co., our products, or our website nor are we sponsored by them. John Deere and its logos are the registered trademarks of the John Deere Corporation. Agco, Agco Allis, White, Massey Ferguson and their logos are the registered trademarks of AGCO Corporation. Case, Case-IH, Farmall, International Harvester, New Holland and their logos are registered trademarks of CNH Global N.V.
