Been there, Done that. All you can do is hope that your customer is very understanding. Other than that about all you can do if this starts to become a reoccurring issue is extend your lead times and completion dates. I have seen or heard of just about every excuse/delay possible in the past 5+ years. The one that really gets me going is when a RAPID REPLACEMENT DAMAGE REORDER due to freight damage takes 6 weeks longer than the original shipping time. Try explaining that one to the customer.
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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