I feel your pain Wayne. The worst thing here is that you have been doing business there for 20 years so you had every reason to expect predictability. Sounds like someone who is not really interested is directing things there, instead of whoever you used to be able to rely on. After a bad experience at my local CNH dealer I took my primary work "horse" 120 miles away to the dealer that had sold it originally and had worked on it just before I bought it. They told me they couldn't get to it 'till next week, but they knew that I needed it for haying so they would get right on it. End of next week they told me the Mechanic was away at school that week but he would get right on it the following week. Following week they got on it found all it was was the $5300.00 hydraulic pump, but not to worry they would get a reman for a lot less. Following week they have been searching on line for reman. next week. Next week had to work on somebody else's tractor. searched for parts for mine. had to buy new one for $5300.00. Following week they get it and put it in. Testing PTO won't engage. Get at it next week. Following week need a $2.90 piece of tube. Ordered it wrong connector. Get new connector. that was yesterday. Week seven to replace a Hydraulic pump. They are supposed to have it done tomorrow.
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Today's Featured Article - Identifying Tractor Noises - by Curtis Von Fange. Listening To Your Tractor : Part 3 - In this series we are continuing to learn the fine art of listening to our tractor in hopes of keeping it running longer. One particularly important facet is to hear and identify the particular noises that our
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