Might not have been any bad blood at all. The new guy could have just started and there is no one to train him other than the old guy, so instead of holding the customer up, the veteran just took care of it without saying anything. Saying something could have made the new guy feel bad just as much as not saying anything at all. A lot of times corperate policy says to go by the book, especially with new employees. Part of that policy might be to always make sure you have what you need in stock before you do an invoice. If it was a new guy, how is he supposed to know what is common or in stock. Learning a new computer system isn't easy either. I'm going through that right now. I'm glad there's a couple people that will help me out while I'm learning. Thankfully most customers understand it takes a while for a new employee to figure everything out. One customer thanked me on the phone for calling him back and clearing up a price he was given by someone who has been there a few years. He even told me to tell her that she really needs to be more careful when she gives prices. He said he asked her 3 times if the price was right. She was giving the package size of 4.54 kg as the price. The actual price was $8.65/kg. The company would have lost money on the price she gave. Be happy you got your tire fixed and give the new guy a break.
We sell tractor parts! We have the parts you need to repair your tractor - the right parts. Our low prices and years of research make us your best choice when you need parts. Shop Online Today. [ About Us ]
Today's Featured Article - Earthmaster Project Progress Just a little update on my Earthmaster......it's back from the dead! I pulled the head, and soaked the stuck valves with mystery oil overnight, re-installed the head, and bingo, the compression returned. But alas, my carb foiled me again, it would fire a second then flood out. After numerous dead ends for a replacement carb, I went to work fixing mine.I soldered new floats on the float arm, they came from an old motorcycle carb, replaced the packing on the throttle shaft with o-rings, cut new ga
... [Read Article]
Latest Ad:
1964 I-H 140 tractor with cultivators and sidedresser. Starts and runs good. Asking 2650. CALL RON AT 502-319-1952
[More Ads]
All Rights Reserved. Reproduction of any part of this website, including design and content, without written permission is strictly prohibited. Trade Marks and Trade Names contained and used in this Website are those of others, and are used in this Website in a descriptive sense to refer to the products of others. Use of this Web site constitutes acceptance of our User Agreement and Privacy Policy
TRADEMARK DISCLAIMER: Tradenames and Trademarks referred to within Yesterday's Tractor Co. products and within the Yesterday's Tractor Co. websites are the property of their respective trademark holders. None of these trademark holders are affiliated with Yesterday's Tractor Co., our products, or our website nor are we sponsored by them. John Deere and its logos are the registered trademarks of the John Deere Corporation. Agco, Agco Allis, White, Massey Ferguson and their logos are the registered trademarks of AGCO Corporation. Case, Case-IH, Farmall, International Harvester, New Holland and their logos are registered trademarks of CNH Global N.V.
