I am an extremely loyal customer to the suppliers who 'take care' of me. What that means to me is the product is right, at a price at or below the competition, on time or ahead of schedule from a place that knows my name and reputation. My farm supply/feed/fertilizer dealer and my New Holland dealer are like that. Consequently, I dont price shop around, I call them and order what I need.
As an example, I needed a tractor, quick, last year. I'd purchased a new discbine from this particular dealer and nothing I had would pull it as fast as I wanted to go without it getting hot. I told them what I wanted, TB 110 or 120, low hours, and a decent trade in on my least reliable tractor. They sent a guy the next day to look at mine, a 45 minute drive. Called me that night, we made a deal sight unseen on a low hour TB110 they had on the lot. I never even heard it run til it was in my driveway. The billed me at the end of the month on an open house account, just like it was an oil filter I had shipped to me. Bill got paid the day I got it. When I used to price shop they ran 3-10 percent below the other NH dealers, and when you call the owners are working the parts counter.
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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