No difference between tractor parts, my lunch at McDonalds, or when I go to the dentist.....Just act like you appreciate my business (and my money) I don't expect miracles, nor do I expect to be treating special. Just treat me like the person who's paying to keep the lights turned on and the doors open.
The parent companies are changing the way they do business, so not every change is under the local dealers control. However, if they want me back again, show me the same consideration THEY expect.
Be fair, be honest, and remember we're all in this together. NO business will be successful unless they allow their customers to succeed.
That said, I have a short list of dealers and vendors that see my dollars. They help me, I help them. It's that simple.
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
... [Read Article]
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