No difference between tractor parts, my lunch at McDonalds, or when I go to the dentist.....Just act like you appreciate my business (and my money) I don't expect miracles, nor do I expect to be treating special. Just treat me like the person who's paying to keep the lights turned on and the doors open.
The parent companies are changing the way they do business, so not every change is under the local dealers control. However, if they want me back again, show me the same consideration THEY expect.
Be fair, be honest, and remember we're all in this together. NO business will be successful unless they allow their customers to succeed.
That said, I have a short list of dealers and vendors that see my dollars. They help me, I help them. It's that simple.
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Today's Featured Article - Third Brush Generators - by Chris Pratt. While I love straightening sheet metal, cleaning, and painting old tractors, I use every excuse to avoid working on the on the electrics. I find the whole process sheer mystery. I have picked up and attempted to read every auto and farm electrics book with no improvement in the situation. They all seem to start with a chapter entitled "Theory of Electricity". After a few paragraphs I usually close the book and go back to banging out dents. A good friend and I were recently discussing our tractor electrical systems when he stated "I figure it all comes back to applying Ohms Law". At this point
... [Read Article]
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