The only injection pumps used on 6.9s that had the plastic piece inside the pump were those built before mid-1985. After that that all have EID drives that can't break or fall apart. EID stands for "elastomer insert drive."
As to starters - yes I understand what happens when something is needed right-away. I rarely have that issue with starter motors since they usually give early warning signs. When I can plan ahead - I'll take a new starter for $97 anytime over a rebuilt that not only costs more - you also don't get to keep the old starter. I'd rather buy new and later rebuild the old one myself and then have a spare on hand. A starter is pretty easy to rebuild as long as you've got access to parts.
A few years back my diesel plow truck was sitting out in zero degree weather and would not turn over. I was in a panic and jacked it up, pulled the starter and found a broken starter drive. I had no parts to fix so I ran down to NAPA and got a rebuilt for $120. The first one did not work right out of the box. They special-ordered me another with their "shuttle service" and got me another one that afternoon. I put it in and all worked well - for one month. Then the solenoid locked up. When I brought it back to NAPA, the owner told me if I'd give him another $100, he sell me a better rebuilt starter with a lifetime warranty. I passed on the offer. I got a brand new starter for less then $100 and it's been fine ever since. I later pulled part the "rebuilt" NAPA starter and fixed it myself.
Not sure why you seem to be express animosity about prices being "no one's business." If you want to keep things private - don't discuss them.
You posted here then therefore invited some interchange.
As to NAPA and never having problems? I guess that depends on the definition of a "problem." NAPA doesn't rebuild starters or manufacture car parts. NAPA is simply a reseller. What I would regard as a problem from a NAPA store would be over-pricing, selling incorrect parts, and/or not honoring warrantees. I've had all three happen, but I can say the same for other parts sellers. NAPA puts NO price controls on NAPA stores. Pricing is up to the store owner. I bought a fuel filter in Michigan at a NAPA store in Rogers City and was charged $56. When I got back to NY I checked my local NAPA and the same filter (same make and part #) was $32.
I have, by far , gotten the best service from Rock Auto. But yes, it takes a few days to get their parts.
The quality of any auto-parts store is going to be determined by who owns and runs it. Not the franchise.
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