The fact remains that the customer is going to get charged mileage one way or another. Either theypay a mileage charge or they pay more per hour to offset the mileage. Just some people are always trying to get a little better deal and wouldn't be happy if you hung them with a new rope. This is also a chance to maybe try to make it a point to tell them up front that you do charge mileage even if they don't ask. I know it sucks getting that kind of a note and not a thank you, but he paid and didn't complain about your service either
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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