As you know to stay in a business of any kind you have to pay your expenses and have a little left over to pay yourself a living wage. You have to recover the cost of getting your vehicle to and from the job it just a matter of how you bill it out.
People watch 60 minutes and are always looking for a scam from a service person, another problem is that in almost any trade they can get on the internet and look up the cost of any part you can imagine and often that price is lower than you can buy it through your local sources. Never mind that they would have to pay shipping, wait for a number of days, and many time parts bought over the internet carry no manufactures warranty. They will still use that cost as a comparison so it is hard to make money on parts markup these days.
We use to hide some of the mileage, vehicle and inventory costs in parts markup just because it was easier than trying to explain to a customer about your vehicle insurance, fuel, maintenance, inventory, and eventual replacement cost as an actual cost that you incurred to just park your service vehicle in their driveway.
I think your way is honest but each customer will perceive it differently, regardless of who services this guy’s stuff he is paying the cost of setting that service vehicle in his drive way. The cost may be hidden in parts markup, in hourly labor charge, it may be hidden service call charge but the customer is going to have to foot that bill. Trying to get the customer to understand this is sometimes difficult.
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Today's Featured Article - Oil Bath Air Filters - by Chris Pratt. Some of us grew up thinking that an air filter was a paper thing that allowed air to pass while trapping dirt particles of a particles of a certain size. What a surprise to open up your first old tractor's air filter case and find a can that appears to be filled with the scrap metal swept from around a machine shop metal lathe. To top that off, you have a cup with oil in it ("why would you want to lubricate your carburetor?"). On closer examination (and some reading in a AC D-14 service manual), I found out that this is a pretty ingenious method of cleaning the air in the tractor's intake tract.
... [Read Article]
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