THANK GOD i dont have to deal with the public anymore! I dont believe your doing wrong,and it also sounds to me like your too low on your charges.Charge way more than that here anyway,but thats your buisness. The only thing i tried to do back in the day, when dealing with a new customer,was to make sure they always knew the charges before hand. Ive been in the same boat as you so many times,and argued with so many customers,that i simply insisted that our secretary/dispatcher quoted all the prices everytime she took a call.Nothing would make me madder than having someone sit and watch you work all day and then argue about the bill. Thats the only advice I can offer,except that if you stay in buisness long enough,you will run accross folks who will argue about the bill EVERYTIME REGARDLESS!Those are the ones who i always hated to see call. Funny thing is,they were always the ones who said they had used everyone else in town also, much like your fine gentleman! LOL for some reason it always made me curious when a guy called for service from a town 30 miles away, and you knew there were several folks who were perfectly competent working closer....
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Today's Featured Article - Timing Your Magneto Ignition Tractor - by Chris Pratt. If you have done major engine work or restored your tractor, chances are you removed the magneto and spark plug wires and eventually reached the point where you had to put it all back together and make it run. On our first cosmetic restoration, not having a manual, we carefully marked the wires, taped the magneto in the position it came off, and were careful not to turn the engine over while we had these components off. We thought we could get by with this since the engine ran perfectly and would not need any internal work. After the cleanup and painting was done, we began reassembly and finally came to t
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