Write him a note back explaining that next time you will not charge him for your travel time, but you will have to charge $80/hour then. Really though, it wouldn't hurt to explain it in polite terms that you offer a rate well below competitors for hourly work and charge mileage to make the billing more fair to all of your customers.
People often look at itemized bills and immediately start thinking of every item as a perk that was a charge above-and-beyond the regular service. They will look past the hourly rate and try to think of ways to cut the costs by eliminating line items It's just being fair on your part, but it's easy to see how he felt if you're charging for something his other service provider doesn't charge for (even though they really are).
Really, he's probably just reaching for a discount the next time he calls you. If you're the cheapest game in town, you know a man who thinks like he does will keep on calling you. :)
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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