Yup, we're a little more expensive than the big boxes, but we stay in business because:
1. Free delivery on EVERYTHING, be it a $5 bag of bird seed or a $50,000 home package.
2. No Questions Asked returns on EVERYTHING. If you've got the receipt (or we can find it in our system) bring it back and we'll replace it or give you your money back. Only restrictions are that if you paid for it with a card, the money goes back on the card, and if the refund is over $100 we cut you a check. Otherwise, it's cash money on the counter right then and there.
3. Our Project Managers have been in the business for years and know what they're talking about. They have the contacts, the training and the references to find what you want.
4. We stock quality materials and back them up with full service. Doors, for instance. I'll get a customer call up wanting to price an entry door. I'll take some info and give them a price, usually around $250-$300. Often, I'll get a response like "Heck, I can get one at Deep Homo for half of that!"
That's true, you CAN get a door for half of that at HD. Two problems tho: A) it ain't the same door we're selling, not nearly the quality in materials or workmanship, and; B) when you walk out of HD with that door, you own it. You might get a one-year warranty, if that. With our door, it's a lifetime warranty. If it rots out, we'll replace it. If it leaks, we'll fix it. If you don't quite know what you need, we'll come to your house and measure it.
Bottom line: Ya get's what ya pays for.
Never been to a Menards, and they may well be better than HD or Lowes, but they still ain't an actual lumber yard.
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Today's Featured Article - Women and Tractors - Tractor Engine Repair - by Teri Burkholder. One of the great things about working on a tractor engine with your other half is that you know what he is thinking of at all times and can anticipate his every move and his next thought of what he will do. With Ben, anyway, I can tell! He'll be busy working and I’m handing him tools and he says, "give me that..." and I’ve already got it in his hand or "hand me that....."and I’ve got the portable light right where he needed it placed to see. "Run in the house and get me a...."as I open th
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