I believe the difference is the management. My Best friend in Indiana owns a Valvoline Quick Lube. He and his Son are honest and fulfill highest standards of service. South edge of Michigan City on 421 East side of HW. 30% of new customers come in because the oil light comes on from lack of oil. (never checked it never changed it, 31000mi. or more!) Many come in with stripped or rounded off plugs, and must be repaired on site. (he keeps OEM, repair plugs and threading systems on site) Each customer is treated as a repeat customer such that they leave knowing how to check their oil, refill their fluids, and for some reason they come back as repeat customers. No hup hup hup lingo, no over selling, just real honest best practices. Jim
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Today's Featured Article - Hydraulics - Cylinder Anatomy - by Curtis von Fange. Let’s make one more addition to our series on hydraulics. I’ve noticed a few questions in the comment section that could pertain to hydraulic cylinders so I thought we could take a short look at this real workhorse of the circuit. Cylinders are the reason for the hydraulic circuit. They take the fluid power delivered from the pump and magically change it into mechanical power. There are many types of cylinders that one might run across on a farm scenario. Each one could take a chapter in
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