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Re: OT:jiffy lube screws up again


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Posted by kopeck on March 06, 2012 at 07:58:20 from (64.45.111.241):

In Reply to: OT:jiffy lube screws up again posted by JDseller on March 06, 2012 at 04:28:01:

Quoting Removed, click Modern View to see

My BRAND NEW VW Golf went to the dealer ship for a free oil change. Got the car back took off for Boston. Got there, did what I had to do then jumped in the car to head home (about 4 hours away). I was doing 75 MPH on I-93 when I noticed a film on my back window, hit the wiper and in smeared....I instantly knew what it was. I put the clutch in and coasted down an off ramp, through a light that turned green at the perfect time and into a service station. Turn the engine off and got out to see a big puddle of oil forming under the car.

Same deal, they forgot to tighten the plug. I ended up having it towed to a VW dealer in MA where they kept it for a week before looking at it. All they did was put a new plug in and fill it up. To add insult to injury they were going to make me pay for it as well. I did get around paying for it but boy was I mad.

The dealership the messed up just sort of shrugged when I complained to them, VW American wasn't a whole lot of help either. The car now has over 200,000 miles on it so I can't complain to much but I will remember how I was treated when it comes time for a new one.

K


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