When I started as a GM salesman, the dealership was a typical small town dealership. We salesmen actually worked to give our customers the best deal possible, based on their wants and needs. I sold a lot of vehicles, made a lot of friends, made decent money, and had fun doing it.
That all changed overnight when the dealer hired a couple of high falutin' consultants from back east. Virtually every word we said to a customer was part of a script. The first question we were required to ask a customer was how much he/she wanted to pay per month. The second question was, "Up to?", which usually bumped their original figure by $50-$100. The whole scene went downhill from there.
One thing the consultants simply couldn't comprehend was the fact that when you're dealing with farmers, very few make monthly payments on a vehicle. They pay cash based on their funding for the farm operation.
I could write a book (and I may someday), but suffice to say I couldn't stomach it anymore. After about six months of it I called it quits.
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