Posted by CFR on June 21, 2012 at 20:54:52 from (206.72.3.71):
In Reply to: OT- napa prices posted by 504 on June 21, 2012 at 12:41:50:
The list price is a suggested retail price for a commercial customer, it just prints on all invoices, so for instance you pay $50 for a set a brake pads and the list price is $95. If you had gone to a shop to have them done the shop would have charged you the $95 for the same thing.
As far as the used plugs it's hard to tell, may have been in store mistake or something from another store that was returned to the warehouse then sold to them as new parts. We get some stuff from our warehouse that is terrible, try to weed out what you can but there isn't time to say for instance check every plug in a box.
I understand the frustration from both sides of the counter, I've had issues with stuff I bought, and sold...all I can say is it's hard to find good help. Auto parts don't pay worth a damn and it's alot of stress, I've never met a full time auto parts employee that didn't drink like a fish at home.
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