Posted by T.E.C. on June 28, 2012 at 19:16:06 from (166.249.134.37):
When left the family business in 97 I thought I would learn a lot more than if I would have stayed in our shop. I've had 15 years to see how this works from the dealership's side of things. I don't have much of a point to this post other than stating my curiosity to why they are so greedy. Today I was sent on a service call knowing that we did not have the required part in stock. It was an extremely common problem that we have encountered many times in the past and it's the same thing at fault every time. So I went out to the farm and diagnoses it and sure enough, it was the same thing we've seen dozens of times. When it's all said and done this guy now has to pay for 2 service call charges and the full labor rate for my drive time on 2 trips. The funny part is the failed parts were 67 cent electrical terminals and only 12 of them. I know we shouldn't guess at our job but if it is common shouldn't we at least take the proper parts along on the diagnostic trip, one trip, one charge. Soon I will be going back to the family business and I don't think I'm goin to miss having to explain the high bill for a small repair anymore
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Today's Featured Article - Old Time Threshing - by Anthony West. A lovely harvest evening late September 1947, I was a school boy, like all school boys I loved harvest time. The golden corn ripens well and early, the stoking, stacking,.... the drawing in with the tractors and trailers and a few buck rakes thrown in, and possibly a heavy horse. It would be a great day for the collies and the terrier dogs, rats and mice would be at the bottom of the stacks so the dogs, would have a busy time hunting and killing, all the corn was gathered and ricked in what we c
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