As cars got more complex people get afraid to work on them, this opens the door for the folks that do work on them to make more money AND increases the potential for those that do work on them to abuse the car owners. I took our van to the dealer today for it's 5 year power train inspection and had the dealer fix the power window that became stationary. I have been more than happy with this dealer for warranty work but this is the first time I have had them do something that was other than warranty and scheduled service. Let's just say my gut reaction was I was being overcharged. The windows and locks appear to be digitally controlled haven't been able to figure it our on our Honda for the last 20 years don't think a Dodge will be any easier. The thing that first put me off from the dealer is all diagnostic work requires a $102 fee which might not seem so bad on an engine or transmission issue but seems high for a window or headlight issue. But it got fixed, it works, they had the parts in stock and it appears the diagnostic time is all they charged me for on the window. Maybe it's not so bad and if I want them to tell me whats wrong with a power window or wiper motor or power sliding door where I could change the stupid part IF I knew which part to change maybe I should pay them for their time to identify what part needs changing.
The other issue is the elephant in the room no one wants to acknowledge or talk about, the very way we sell cars and service on them leads itself to abuse. It is worse here in the US because most of us don't know how to negotiate, we go into the car buying experience scared that we'll get taken and not really understanding what is a fair profit for a dealer. It becomes a knock down drag out brawl where each side wants to win at the other's expense. The dealer that convinces you they aren't making any money gets the sale or to put it another way the best liar wins the sales war, with the sales process this corrupt is it any wonder it spills over into service?
We sell tractor parts! We have the parts you need to repair your tractor - the right parts. Our low prices and years of research make us your best choice when you need parts. Shop Online Today. [ About Us ]
Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
... [Read Article]
Latest Ad:
2022 John Deere 5045E, 4wd, front end loader and 3rd function with grapple. 120 hrs, 55k new, must sell
[More Ads]
All Rights Reserved. Reproduction of any part of this website, including design and content, without written permission is strictly prohibited. Trade Marks and Trade Names contained and used in this Website are those of others, and are used in this Website in a descriptive sense to refer to the products of others. Use of this Web site constitutes acceptance of our User Agreement and Privacy Policy
TRADEMARK DISCLAIMER: Tradenames and Trademarks referred to within Yesterday's Tractor Co. products and within the Yesterday's Tractor Co. websites are the property of their respective trademark holders. None of these trademark holders are affiliated with Yesterday's Tractor Co., our products, or our website nor are we sponsored by them. John Deere and its logos are the registered trademarks of the John Deere Corporation. Agco, Agco Allis, White, Massey Ferguson and their logos are the registered trademarks of AGCO Corporation. Case, Case-IH, Farmall, International Harvester, New Holland and their logos are registered trademarks of CNH Global N.V.
