Fortunately I work for myself so that's not a problem. In fact my customers actually appreciate the fact that I buy parts anywhere but the dealership when ever it's feasible and/or cost effective.
If I were the guy that got fired I'd have been at a lawyers office the next morning. It would have taken some sort of really complexly written, and screwed up contract between that guy and his employeer for them to have had any right at all to terminate him for working on a piece of equipment, or family, without compensation. Heck if they can pull crap like that he just needs to wait til the next time his old supervisor (or the guys in the shop) changes the oil in a car, or better yet takes it to a local oil change shop to get it done. If the contact was the same for everyone the guy needs to use his free time between jobs to get documentation and get the whole company fired...........or himself rehired. Barring that between the local news and papers, the numerous 'social networking' sites out there, etc, etc, it would be so easy to create huge wave of bad publicity that would cost them big time. Heck word of mouth, especially the bad kind, is worth 10 times as much as any advertising the company could do. It works, I know that for a fact. Some years back a company screwed one of my customers out of several thousand dollars by refusing to cover their warranty on a botched pump rebuild they did. I told the guy if they didn't make things right I would cost them the money, and then some. At the time they were placing alot of big ads in the various construction related magazines so their name was out there. Within a year I had talked to half a dozen people who were planning to send pumps to them, who sent them elsewhere after talking to me. I figure their $4000 screw job on my customer wound up costing them more than $20,000 in lost repairs, just in that one year. No telling what it cost them from then until now. The way I see it you might not be able to shut their doors, but you can sure give a company a BIG slap in the face and a chunk out of their profits if you have a mind to.
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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