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Re: Free JD parts - what's up with that?


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Posted by wisbaker on November 27, 2012 at 09:01:08 from (207.118.167.75):

In Reply to: Free JD parts - what's up with that? posted by SweetFeet on November 27, 2012 at 03:06:00:

Had quite a few over the years- Was ordering tools from Sears I ordered several sale hand tool sets for one of my technicians, total order was about $500. One of the items was a $29.00 sale kit that was screwdrivers and water pump pliers. The tools come and the screwdriver box seemed kinda big, open it and there is 3 of the kits I ordered in one box, seems there is 3 kits in a case and they sent me a case. We hadn't been invoiced for 3, the shipping ticket only showed one. Trying to be honest I called Sears, seems I can't return two of those kits because I only bought one so the computer errors out if they try to issue a RGA for two. After about 10 minutes of the run around I hung up, never heard anymore. But the important thing is they saved money on order picker wages.

Funniest one was an order from Grainger, we had to install some signs in the Library. I ordered some small parts like spacers, anchors and some torx head stainless steel bolts. For those of you that know Grainger 95% of their orders are shipped so you get them the next day at no additional charge. Next day comes no hardware, we need to get the signs up for the grand opening. Call Grainger, they don't know why but my order was shipped to Iowa instead of Wisconsin, they apologize and re-ship it UPS RED, next day no hardware, call them again- for some reason it was shipped to Missouri. In 20 years of dealing with Grainger this is the only problem I had, they admitted a problem and apologized but could never figure out what was going wrong.

At the rendering plant we always had scammers calling and trying to sell us $12.00 fluorescent light bulbs, $1200/gallon degreaser and $50.00 a case garbage bags. We never ordered from them, one day a box shows up no-one looked at the label and opened it, it was garbage bags and there was an invoice in the box $50.00 for the bags and $18.00 shipping and handling. I called them and of course they were real jerks about it insisted they would sue us if we didn't pay the bill or ship the bags back to them. I went out in the plant and grabbed a shovel full of pork offal (guts & such) dropped it into one of their garbage bags, put the offal and bag in the box, taped it up and sent it back to them. It cost us $10.02 ($10 to ship and $.02 for the offal) but it was worth it after about a week the calls stopped coming .


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