On the one hand you may be their competitor,on the other hand you are a CUSTOMER and they MAKE MONEY from what they sell to you. Also, if there were no competition the dealerships would not be able to handle the work load, so it's still a win,win situation although some dealerships fail to see it that way. One dealership where I worked had more commercial accounts than I can remember and we made a lot of money from sales to them even though they got a discount. The parts manager, though, was like someone already mentioned, he wouldn't take time to look up a part if it was difficult to find or several years old. He would tell the customer that you could not get it anymore. I would look for a part because it kept customers coming back. When I moved to another dealership one of my old customers came in one day needing a piece of wiring harness. The other guy told him it was obsolete. I found the number, ordered it for him and when he picked it up said, "I ought to take this over there and show it to him!" Don't know if he did or not, but at least he went away happy.
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Today's Featured Article - Upgrading an Oliver Super 55 Electrical System - by Dennis Hawkins. My old Oliver Super 55 has been just sitting and rusting for several years now. I really hate to see a good tractor being treated that way, but not being able to start it without a 30 minute point filing ritual every time contributed to its demise. If it would just start when I turn the key, then I would use it more often. In addition to a bad case of old age, most of the tractor's original electrical system was simply too unreliable to keep. The main focus of this page is to show how I upgr
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