I think you hit upon part of the answer when you said the employees are told their time has to be used to make the dealer money. They probably have had their tail chewed as to how to use their time while on the clock. If the owner is a control freak the employee does not dare deviate from dealership policy less they want to be canned. I don't think it matters in terms of manufacturer. For all the hollering about Deere the local dealer will answer questions on something that is thirty years old and in my case this spring they pulled a mechanic off a paying job to talk to me over the phone. A "red" dealer in the area will not do that. Make arrangements for their shop to look at it or figure it out on your own. "Blue" shop not much better unless they don't want that particular job.
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Today's Featured Article - Show Coverage: Central Illinois Strawberry Festival - by Cindy Ladage and Janna Seiz. Every year the coming of summer is highlighted by different events for different people. For some, it is heralded with the end of school, tilling the garden, or completion of the planting season. To us, connoisseurs of find food, antique tractors, farm toys, crafts, and downright fun, the annual Strawberry Festival means summer is here. Every year, in Carlinville, Illinois, the Macoupin County Historical Society and the Macoupin Agricultural Antique Association team up to fill th
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