Posted by oldtanker on March 07, 2013 at 09:30:06 from (66.228.255.239):
In Reply to: OT riding mower posted by T.E.C. on March 06, 2013 at 08:48:21:
The big difference between the mowers and other power equipment sold in the box stores and those sold by the dealers is that the dealer is the service center for both. If I buy from a dealer and you buy from the box store and we both have an issue and show up at the dealer at the same time guess who'd going to get theirs back first!
About 2 years ago I took my chain saw in for a tune up. The guy in front of me was told for a tune up on his saw "about 10 days, we are real busy right now". Didn't matter to me. Wasn't planning on using my saw anytime soon. That guy left and the guy tells me and this is a direct quote "it will be done tomorrow afternoon, you bought yours here". This was at a Husqvarna/Toro dealer. When I picked my saw up and ask what I owed I was told 7.50. They adjusted the carb and sharpend the chain. The mechanic told me he wasn't charging for the carb adjustment as it only took a couple of minutes.
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