I'm trying to help a guy with something similar right now, except from the other end of the spectrum. Irate people are calling this poor guy, screaming at him to quit calling and telemarketing to them, go the h.ll away. I mean these people are really upset. Problem is that the calls are not coming from this guy. The Caller ID to their homes and businesses are giving his number and coming up with a name of "Your Health Plan", robo calls, but they are occuring at times when the guy isn't even in his office, have access to his company phone, and his company has nothing to do with health care, but the robo calls are spread across the nation. The problem with trying to figure it out, is that the carrier may not be us, and those being called are not our customers, so we have no way to trace them. Its to the point that this poor fella is going to have to nicely and politely ask the irate people calling him to yell and tell him to knock it off, to file charges against him with their local telephone companies authorizing them to trace the incoming calls and press charges that will no doubt not be against him, because the calls are not coming from him. Whether it be intentional or accidental, someone is sending out the wrong Caller Line ID either through their carrier or from their phone system or PBX, which can and does happen from time to time. Since the callees are not our customers, we have no way to trace their incoming calls or records. This guy is our customer, but he's not making the calls. He is getting earfuls though when they dial his number expecting to get "Your Health Plan" that isn't him.
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Today's Featured Article - A Lifetime of Farm Machinery - by Joe Michaels. I am a mechanical engineer by profession, specializing in powerplant work. I worked as a machinist and engine erector, with time spent overseas. I have always had a love for machinery, and an appreciation for farming and farm machinery. I was born and raised in Brooklyn, New York. Not a place one would associate with farms or farm machinery. I credit my parents for instilling a lot of good values, a respect for learning, a knowledge of various skills and a little knowledge of farming in me, amo
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