If they didn't have approval to buy on your friends account, it's theft, plain and simple! They can plead ignorance but $16,000, they had to know it was wrong. It's no different than someone using your debit/credit card without your permission. I think the seller has some responsibility too, especially if your friend is a regular customer. A lot places won't take credit cards over the phone because of theft. There are rare occasions when a customer tries to pull a scam to get out of paying for something. Most everything is done on a computer now a days and it's common for a message to come up that says only certain people can sign for orders on a specific account or certain people can no longer sign. Another thing that's common is people come in to buy something for themselves and want the discount the company they work for gets. Sure, just get a P.O. from the company and no problem. 9 1/2 times out of 10, they don't even know the phone number or who to even ask for a P.O. If the company really wanted to help you, they'd buy it at their discount and then sell it to you at their cost.
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Today's Featured Article - Hydraulics - Cylinder Anatomy - by Curtis von Fange. Let’s make one more addition to our series on hydraulics. I’ve noticed a few questions in the comment section that could pertain to hydraulic cylinders so I thought we could take a short look at this real workhorse of the circuit. Cylinders are the reason for the hydraulic circuit. They take the fluid power delivered from the pump and magically change it into mechanical power. There are many types of cylinders that one might run across on a farm scenario. Each one could take a chapter in
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