I spent 30 years off and on behind a parts counter, and a lot of time on the other side of the counter. Good counter help is great, when you can find them. Unfortunately, at the chain stores they only pay just over minimum wage, so you get what they pay for...which is inexperience.
The incentive I always had to find a part was that PART of my pay was based on commission, on the department's gross sales. So I made DAMN sure that if the part wasn't in stock, I'd do everything in my power to locate it for the customer. If they wanted to go themselves and pick it up, that was also OK...because they knew I was the guy who had gone the extra mile for them, and when they needed someone to do that again, they'd turn to me...and I'd get paid my commission on the NEXT sale.
One time in the 1970's, working in the auto parts department of a big-box store, I had a guy who came to the counter and said, "I need front brake pads for a '75 Pontiac." When I asked him what model, he said, "Dammit, kid...they're all the same." So I went back and pulled a set for a Bonneville, AND a set for an Astre [the Vega clone]...and SHOWED him they were definitely NOT all the same. Guy called me a GD smartass and asked to see my manager...who, after hearing the story, told him HE would've done the same thing.
So there are problems on BOTH sides of the counter. You make the best of it, and life goes on...'cause for the most part, neither you nor I have the power to change it.
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Today's Featured Article - Grain Threshing in the Early 40's - by Jerry D. Coleman. How many of you can sit there and say that you have plowed with a mule? Well I would say not many, but maybe a few. This story is about the day my Grandfather Brown (true name) decided along with my parents to purchase a new Ford tractor. It wasn't really new except to us. The year was about 1967 and my father found a good used Ford 601 tractor to use on the farm instead of "Bob", our old mule. Now my grandfather had had this mule since the mid 40's and he was getting some age on him. S
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1964 I-H 140 tractor with cultivators and sidedresser. Starts and runs good. Asking 2650. CALL RON AT 502-319-1952
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