Posted by AG in IN on November 13, 2013 at 11:16:39 from (67.236.69.45):
In Reply to: Napa Parts posted by Brent Zappe on November 13, 2013 at 10:06:47:
Our NAPA is still pretty good, but not as good as it could be.
Kids hate books. I can't imagine why. Schools won't even be teaching out of them much longer. Sheets of paper bound together are archaic to them. The older employees will dig through book after book to try and help you, the younger employees will look at a book like it's written in a foreign language. The older employees and the manager have also called suppliers/manufacturers when I had questions they couldn't answer or desired a product that they didn't carry. If it isn't in the computer listings, most of the younger employees can't (won't) help you.
The "seasoned" employees also don't seem to want to help the newer ones anymore. I guess they see their potential replacements instead of their co-workers. I suppose they aren't "trainers" to the "trainees" either.
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